Lea Agato
Lea Agato Staff
Customer Support Engineer at Articulate
Activity
"Hi Prakrti, Courses published in Review 360 are not intended to be embedded in an iframe. If you want to embed your Storyline 360 course ..."
  • 2 days ago01/25/23 at 9:54 pm (UTC)
Activity
Lea Agato replied to the discussion Adding audio to RIse 360 Blocks
"Hi William, I wanted to let you know that replying via email includes your signature with contact information in the public forum. ..."
  • 3 days ago01/24/23 at 9:44 pm (UTC)
Activity
"Thanks for sharing your solution, Linh!"
  • 3 days ago01/24/23 at 9:40 pm (UTC)
Activity
"Hi folks! We're tracking requests for the option to retry only incorrectly answered questions in a Rise quiz. We'll let you know here if ..."
  • 3 days ago01/24/23 at 9:37 pm (UTC)
Activity
Lea Agato replied to the discussion Working with large videos
"Hi Hector! So sorry to hear you're getting an issue with your video. You can try re-encoding your video using a third-party video convers..."
  • 4 days ago01/23/23 at 10:25 pm (UTC)
Activity
Lea Agato replied to the discussion Lesson title - line
"Hi Libby, You can see the line below the lesson title when using the Rise theme: The other themes are not designed to display this line...."
  • 4 days ago01/23/23 at 10:19 pm (UTC)
Activity
"Hi Libby! Right now, there isn't an option in Rise to review the feedback/answers at the end of the quiz. We're tracking requests for thi..."
  • 8 days ago01/20/23 at 2:08 am (UTC)
Activity
"Hi Reba! Thanks for letting us know how we can improve Rise for you! We are tracking requests for the ability to combine blocks. We don't..."
  • 8 days ago01/20/23 at 2:02 am (UTC)
Activity
Lea Agato replied to the discussion Find & Replace in Rise 360?
"Hi Tracy! Thanks for following up on this issue. Find & Replace option is not available in Rise at the moment. We'll be sure to let y..."
  • 8 days ago01/19/23 at 11:46 pm (UTC)
Activity
"Hi Tracy, Thanks for letting us know about this issue. I tested on a new course and can see the issue you described. The italicized text ..."
  • 8 days ago01/19/23 at 11:35 pm (UTC)
Activity
Lea Agato replied to the discussion Articulate Videos uploading to Udemy
"Hi S M Muntaz! While you can export Rise course LMS distribution or Web hosting, there isn't a way to export Rise courses in a format sup..."
  • 9 days ago01/19/23 at 12:45 am (UTC)
Activity
Lea Agato replied to the discussion VTT file will not upload
"Hi Shelley, Thanks for sharing your files! It looks like your closed caption file has a *.txt file extension (Risenav.vtt.txt), which is ..."
  • 9 days ago01/19/23 at 12:09 am (UTC)
Activity
Lea Agato replied to the discussion Embed PDF within Rise
"Hi there! Would you mind uploading a copy of the PDF you used to we can take a closer look? If you prefer to share it privately, you can ..."
  • 1 month ago12/14/22 at 2:53 pm (UTC)
Activity
Lea Agato replied to the discussion Quiz attempts in Rise
"Hi Nivi! Rise doesn't display the the number of attempts taken by a learner. If your course is hosted in an LMS, you can check if t..."
  • 1 month ago12/14/22 at 2:38 pm (UTC)
Activity
"Hi Luci, It sounds like you want to upload the zip file into Rise, for your learners to download. If this is the case, you can do t..."
  • 1 month ago12/14/22 at 2:10 pm (UTC)
Activity
Lea Agato replied to the discussion Rise 360 Assessment in LMS
"Hi Martin, When you publish your course, you’ll want to select Track using quiz result to make sure your quiz data is sent to your LMS. Y..."
  • 1 month ago12/14/22 at 1:37 pm (UTC)
Activity
Lea Agato replied to the discussion Sharing content for an Interview
"Hi there, You can check out this article for your options on sharing your content. Since you don't need to track your interviewer's..."
  • 1 month ago12/14/22 at 5:56 am (UTC)
Activity
" Hi there, Matúš! If you're having trouble finding your courses in the Rise 360 dashboard, you can use the search function which is ..."
  • 2 months ago12/12/22 at 2:14 pm (UTC)
Activity
"Hi, Roger! I'm sorry to hear that you've encountered an issue with your Polish label translation. Have you tried updating your translatio..."
  • 2 months ago12/12/22 at 2:08 pm (UTC)
Activity
Lea Agato replied to the discussion Fonts in the block "Statements"
"Hi Kathryn, It looks like you have submitted a support case for this issue. We have this issue documented as a possible bug. We don't hav..."
  • 2 months ago11/29/22 at 2:27 pm (UTC)
Activity
Lea Agato replied to the discussion Fonts in the block "Statements"
"Hi Susan, We've seen an issue where some custom fonts aren't reflected in statement blocks. What are the custom fonts you are using..."
  • 2 months ago11/29/22 at 2:16 pm (UTC)
Activity
"Hi Kelly, Rise does send quiz data to your LMS. This article lists the information communicated by Rise. If you do not see any quiz..."
  • 2 months ago11/15/22 at 5:48 pm (UTC)
Activity
Lea Agato replied to the discussion Rise progress not saving in Moodle
"Hi Ruth! Have you tried testing your courses in SCORM Cloud? The best way to identify an LMS issue is to compare how your published..."
  • 2 months ago11/15/22 at 5:38 pm (UTC)
Activity
"Hi Richard, I'm sorry to hear that you're having difficulty importing your XLIFF translation into Rise. You mentioned that even upl..."
  • 2 months ago11/15/22 at 5:27 pm (UTC)
Activity
"Hi Jennifer! The menu will be skipped if you're tabbing through the Rise course and press enter when you reach "SKIP TO LESSON -->". C..."
  • 2 months ago11/14/22 at 3:32 pm (UTC)