Lea Agato
Lea Agato Staff
Customer Support Engineer at Articulate
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"Hi folks! Just in case Euan isn't subscribed to this discussion any longer, you can try the Contact Me option on his..."
  • 1 day ago10/19/21 at 2:24 am (UTC)
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Lea Agato replied to the discussion Quiz Attempts to the LMS
"Hi Mark, here's what happens when a learner takes the same quiz multiple times: When a learner takes a quiz multiple times within t..."
  • 2 days ago10/18/21 at 12:11 pm (UTC)
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"Hi Fraser! I'm sorry to hear you're getting issues with your Storyline block in Rise! If this only started happening recently, here's wha..."
  • 2 days ago10/18/21 at 11:57 am (UTC)
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"Hi Shua, can you share more details on the type of number lists you're trying to create in Rise so we can help with a solution ..."
  • 2 days ago10/18/21 at 12:22 am (UTC)
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Lea Agato replied to the discussion Rise: Default Font Size
"Thanks for sharing your workaround, Ryan! We don't have an update for this feature, but we'll share updates here if anything changes!"
  • 4 days ago10/16/21 at 5:47 am (UTC)
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Lea Agato replied to the discussion Switch display language in Rise 360
"Hi Claude, thanks for following up on this feature request. We don't have an update on this yet but we'll let you know if this chan..."
  • 4 days ago10/16/21 at 3:15 am (UTC)
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Lea Agato replied to the discussion Survey questions in Rise 360?
"Thanks for adding your voice to this feature, Julianne! We'll be sure to let you know here if we have news about this feature."
  • 5 days ago10/15/21 at 4:15 am (UTC)
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Lea Agato replied to the discussion Search and Replace
"Thanks for chiming in, folks! We don't have an update for this feature, but we'll make sure to share it here as soon as we have news!"
  • 5 days ago10/15/21 at 4:10 am (UTC)
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Lea Agato replied to the discussion Multiple languages in one course
"I also want to mention that your email signature containing your contact information is included in the post when you reply via email.&nb..."
  • 5 days ago10/15/21 at 4:05 am (UTC)
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Lea Agato replied to the discussion Multiple languages in one course
"Hi Loredana, are you using a URL for your button stack? Do you get the same issues if you use the lesson number in the destination o..."
  • 5 days ago10/15/21 at 4:01 am (UTC)
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"Hi Jack, do you have your Rise course translated into German or did you just import German labels for the course? Would you mi..."
  • 5 days ago10/14/21 at 11:36 pm (UTC)
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Lea Agato replied to the discussion Multiple languages in one course
"Hi Loredana, are you seeing the course as not available in offline mode in your LMS? If so, what LMS are you using to host your cou..."
  • 6 days ago10/14/21 at 4:04 am (UTC)
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"Hi Malcolm! At the moment, you can only send one course to users at a time. We're tracking requests for this feature and I..."
  • 6 days ago10/14/21 at 3:59 am (UTC)
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"Hi Ashley, we're tracking requests for this feature and I've added you to the list. We'll update you here if this becomes available in th..."
  • 6 days ago10/14/21 at 1:50 am (UTC)
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Lea Agato replied to the discussion YouTube link copyright
"Hi Katherine, that's right! "
  • 6 days ago10/14/21 at 12:06 am (UTC)
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"Hi Sharon! Here's how you can require your learners to complete a Storyline block before they can move on with the rest of the cours..."
  • 7 days ago10/13/21 at 6:03 am (UTC)
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Lea Agato replied to the discussion Find courses without folder
"Hi Kristoffer! Thanks for sharing your suggestions on organizing courses in Rise. We're continuously exploring new ways to improve R..."
  • 7 days ago10/13/21 at 6:00 am (UTC)
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"Hi Adam, would it be possible to share the embed code you used for the video? We can troubleshoot the issue once we have a copy of your e..."
  • 7 days ago10/13/21 at 5:52 am (UTC)
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Lea Agato replied to the discussion Multiple languages in one course
"Hi Loredana! If you want to have all the languages available in a Rise course, you can create different sections in a course for eac..."
  • 7 days ago10/13/21 at 5:45 am (UTC)
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"Thank you for sharing your thoughts on Rise 360's Team Collaboration Feature, Alex! We continuously explore new ways to i..."
  • 7 days ago10/13/21 at 4:19 am (UTC)
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Lea Agato replied to the discussion Youtube video - continue watching
"Hi there! Since embedded media are hosted externally, there isn't any way for Rise to control how a video is played. If you want th..."
  • 7 days ago10/13/21 at 4:12 am (UTC)
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"Hi Stacy! While our team doesn't support modifying the published output for Rise, hopefully, someone from the community can share their t..."
  • 8 days ago10/12/21 at 12:58 pm (UTC)
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Lea Agato replied to the discussion Bug Rise/Moodle on small screen
"Hi there! I'm sorry you're encountering this issue. We have this documented as a possible software bug. We can't provide..."
  • 8 days ago10/12/21 at 12:39 pm (UTC)
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Lea Agato replied to the discussion preview not showing
"Hi there! We want to make sure we're addressing the exact issue you're experiencing. Can you open a case here? Please include ..."
  • 11 days ago10/09/21 at 2:46 am (UTC)
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Lea Agato replied to the discussion Image color distortion
"Hi Kyle, I'm sorry you're seeing this issue. We have this documented as a possible software bug, and we'll be sure to let you know ..."
  • 11 days ago10/09/21 at 2:30 am (UTC)