Lea Agato
Lea Agato Staff
Customer Support Engineer at Articulate
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"Hi Logan! Thanks for adding your voice. We're tracking requests for this feature and we'll let you know here if we make changes that will..."
  • over 3 years ago10/29/20 at 2:18 am (UTC)
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"If your progress isn’t saved correctly and you keep returning to the same spot in your course when accessing it again, you may be exceedi..."
  • over 3 years ago10/29/20 at 2:03 am (UTC)
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Lea Agato replied to the discussion Multilingual module - RISE
"Thanks for sharing your thoughts, Jennifer! This isn't on our roadmap right now, but we'll update you here if that changes."
  • over 3 years ago10/29/20 at 2:02 am (UTC)
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Lea Agato replied to the discussion Manipulate the HTML structure
"Hi Alessio, editing the HTML file in the Rise published content isn't something we support. Hopefully, some of your fellow com..."
  • over 3 years ago10/27/20 at 5:25 pm (UTC)
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Lea Agato replied to the discussion Rise course not resuming
"Hi Jeremy, great job in fixing your Rise course! Thanks for sharing the solution here!"
  • over 3 years ago10/27/20 at 11:28 am (UTC)
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"Hi Viktoriia, we're tracking requests for this feature and we don't have an update for it yet. Thanks for checking!"
  • over 3 years ago10/27/20 at 11:26 am (UTC)
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Lea Agato replied to the discussion Knowledge Checks in Rise
"Hi Mario! If your course is hosted on an LMS, your learner's progress will be saved and the course will always resume where they left off..."
  • over 3 years ago10/27/20 at 11:24 am (UTC)
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"Thanks for adding your voice here, Greg!"
  • over 3 years ago10/23/20 at 12:05 am (UTC)
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"Hi Briana! Block templates will work whether you want to copy your blocks to another course or a lesson with the same course. ..."
  • over 3 years ago10/23/20 at 12:04 am (UTC)
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Lea Agato replied to the discussion Sharing folder in Rise
"Hi there, Ling-Hui! Here’s how you can work on a course with other members of your team in Rise 360. "
  • over 3 years ago10/23/20 at 12:01 am (UTC)
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"Hi David, we have this documented as a possible bug. I'll update you here if we make any changes that will help with this issue..."
  • over 3 years ago10/22/20 at 11:59 pm (UTC)
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Lea Agato replied to the discussion Color of Marker Style
"Hi Aditi! We don't have any new updates regarding this issue, but we'll be sure to let you know here as soon as we have anything new..."
  • over 3 years ago10/22/20 at 11:58 pm (UTC)
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"Since knowledge check questions require you to assign a correct answer, and there isn’t an option to have more than one possible correct ..."
  • over 3 years ago10/22/20 at 11:57 pm (UTC)
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Lea Agato replied to the discussion Process Blocks Editing
"Hi Jim! It's possible to remove the "Step" from the label. Here's how: It's not possible to remove the number altogether. If you w..."
  • over 3 years ago10/22/20 at 11:11 am (UTC)
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"Hi Olli, I’m sorry to hear you are no longer able to access content created by a user who left your team. When an admin remove..."
  • over 3 years ago10/22/20 at 10:52 am (UTC)
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Lea Agato replied to the discussion Course Hosting and ECommerce
"Hi Morgan, check out this thread for recommendations on the best way to sell your Articulate Rise courses! "
  • over 3 years ago10/16/20 at 8:32 pm (UTC)
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"Hi Tonya! It looks like you are working with Angelo on this issue under case#02482094, and he has sent some troubleshooting steps for you..."
  • over 3 years ago10/15/20 at 9:23 pm (UTC)
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Lea Agato replied to the discussion Rise Folder Management
"Thanks for sharing your thoughts, Danielle and Matthew! We’re keeping track of requests for improvements on the folder management in Rise..."
  • over 3 years ago10/14/20 at 2:09 am (UTC)
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Lea Agato replied to the discussion Accessing the training course
"Hi Austin! Yes, you can export your Rise course to your LMS. Here's how. If you don't have an LMS, you can check out Rise..."
  • over 3 years ago10/09/20 at 12:51 am (UTC)
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Lea Agato replied to the discussion Knowledge Check Questions
"Hi Holly! We're tracking requests for a survey block in Rise 360. Thanks for sharing your thoughts! We'll keep you posted if this feature..."
  • over 3 years ago10/08/20 at 11:16 pm (UTC)
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Lea Agato replied to the discussion Sharing/Exporting Rise Courses
"Hi Teresa, You’ll want to extract the zip package and upload the contents to your web server using Filezilla as you do with your Storylin..."
  • over 3 years ago10/08/20 at 11:08 pm (UTC)