"Hi Rashmi, Looks like Crystal's course is no longer available so I created a similar course where I limited my retries to 2. I was forced..."

"Hi Yuny, Please try these steps to delete the table on your caption: On your image block, click on Edit Click on the table on the c..."

"Hi, Mary! That's right. The Notes block follows the heading font. You can customize the heading font in your course theme, but it isn't p..."

"Hi John, You can try disabling navigation in your course. Here's how: Edit your course Click Theme > Navigation Scroll through the op..."

"Hi, Damian! The poster frame is the image displayed until the user hits the play button. I hope this helps!"

"You're welcome, Cyd!"

"Hi Christine, You can check out some of the sample Rise courses featured in the articles below for inspiration in creating your cou..."

"Hi Rebecca, I'm so sorry to hear you're having trouble viewing Rise courses in your Workday LMS. Have you tried testing your course ..."

"Hi Lauren, Thanks for sharing your published course. I tried uploading it in SCORM Cloud, and I was able to upload it successfully: Were..."

"Hi, Aaron! I can see that you've opened a support case and Lianne is helping you troubleshoot this issue. You're in good hands!"

"Hi Norman, Can you share the type of files you are looking to add in Rise this way?"

"Hi, Liyana! Sorry to hear you're having this issue with your video thumbnail in Rise. We'd be more than happy to troubleshoot your course..."

"Hi Cyd, If you want to track a Storyline quiz score in your LMS, you need to choose When learner completes a quiz in the Tracking option ..."

"Hi, Jessica! Have you tried testing your course in SCORM Cloud? If you're getting the same issue with your course uploaded in S..."

"Hi Lauren, You can change the padding from your blocks to reduce the space between the blocks. On your block, click Edit > Sett..."

"Thanks for sharing your thoughts on this feature. I'll share your request with my team and we'll be sure to update you if we make changes..."

"Hi, Melanie! Can you try editing your marker and ensure all formatting is cleared on the text? On your labeled graphic block, clic..."

"Hi Lauren! I'm sorry to hear the solution did not work. What tool are you using to zip the file? We've had users report that WinZip and M..."

"Hi Justin! I see you opened a support case for this issue, and my colleague Philam is assisting you. You're in good hands!"

"Hi, Marcus! We'll definitely keep you updated here once we have news to share regarding this feature. You're in the right place!"

"Thanks for sharing your workaround, Erik! It will definitely be helpful for other members of the community. "

"Hi there, folks! We made some changes to the way Rise 360 creates your published output. It sounds like these changes impacted workaround..."

"Hi, Linsey! Here's how your admin manages content for users leaving your team. If you need your content to be transferred to another user..."

"Hi, Marcus! So sorry to hear you ran into this issue with your course. Does this issue happen for all the courses you created from templa..."

"Hi, Phoebe! The grey line under the caption will appear when you add any caption to your image, and there isn't a way to hide it. You can..."