Lea Agato
Lea Agato Staff
Customer Support Engineer at Articulate
Activity
Lea Agato replied to the discussion Your Computer is Offline Error
"Hi folks! Earlier today, we had some technical problems in Rise resulting in a session time out or a page indicating it’s offline. We kno..."
  • over 2 years ago01/20/22 at 10:00 am (UTC)
Activity
Lea Agato replied to the discussion Is Rise down?
"Hi folks! Earlier today, we had some technical problems in Rise resulting in a session time out or a page indicating it’s offline. We kno..."
  • over 2 years ago01/20/22 at 9:58 am (UTC)
Activity
Lea Agato replied to the discussion "Your Computer is Offline" error
"Hi folks! Earlier today, we had some technical problems in Rise resulting in a session time out or a page indicating it’s offline. We kno..."
  • over 2 years ago01/20/22 at 9:57 am (UTC)
Activity
Lea Agato replied to the discussion Your Computer is Offline Error
"Hi folks! Earlier today, we had some technical problems in Rise resulting in a session time out or a page indicating it’s offline. We kno..."
  • over 2 years ago01/20/22 at 9:57 am (UTC)
Activity
Lea Agato replied to the discussion Exporting plain text from RISE 360
"Hi Mehkta, thanks for sharing your concerns about the page breaks in your exported PDF courses. I'm sharing this with my team and we'll l..."
  • over 2 years ago01/20/22 at 9:38 am (UTC)
Activity
Lea Agato replied to the discussion Version History & Recovery
"Hi Michelle, thanks for sharing your thoughts on this feature! We'll let you know here if this becomes available!"
  • over 2 years ago01/12/22 at 10:30 am (UTC)
Activity
"Hi Martin! We're still working on this possible bug and we'll share any updates here as soon as we have new information. In the mea..."
  • over 2 years ago01/12/22 at 9:46 am (UTC)
Activity
Lea Agato replied to the discussion Articulate Rise Won't Load
"Hi there, Mike! Since you've commented in this thread in the past, you have been subscribed to this discussion for updates. If ..."
  • over 2 years ago01/12/22 at 6:16 am (UTC)
Activity
"Hi Linda! I'm sorry to hear you're having trouble with your course. Is the new owner unable to find the course in their course list?&nbsp..."
  • over 2 years ago01/12/22 at 5:23 am (UTC)
Activity
"Hi Sr. Dolores! Have you tried uploading your course in SCORM Cloud? If you're only seeing the errors in your LMS, I recommend ..."
  • over 2 years ago01/11/22 at 3:01 pm (UTC)
Activity
Lea Agato replied to the discussion Retrieving HTML link from zip
"Hi there! Extract the zip package and upload the contents to your web server. When the files are uploaded, give learners a link to ..."
  • over 2 years ago01/11/22 at 2:37 pm (UTC)
Activity
Lea Agato replied to the discussion Rise and adding Audio
"Hi Laura, the introductory blocks lesson that Leslie mentioned can be anything you like for your course introduction - text, audio, video..."
  • over 2 years ago01/07/22 at 8:04 am (UTC)
Activity
Lea Agato replied to the discussion Articulate Rise Won't Load
"Hi Monaal! Have you tried using a different browser to view your course? You can also try clearing your browser cache. Here's ..."
  • over 2 years ago01/06/22 at 1:47 pm (UTC)
Activity
Lea Agato replied to the discussion Discussion boards in Rise
"Hi Cassie! The team would love to hear more about your concerns with Rise.com! You can reach out anytime via the in-a..."
  • over 2 years ago12/31/21 at 10:27 am (UTC)
Activity
Lea Agato replied to the discussion Arabic Translation of a Course
"Hi there, Samantha! Thanks for sharing the link to your course. Would you mind sharing a screenshot of your what you're seeing when ..."
  • over 2 years ago12/31/21 at 10:15 am (UTC)
Activity
Lea Agato replied to the discussion Delay "Next" button on Rise 360 quiz
"Hello Luca! Here's what you can try: Go to All blocks > List > Checkbox list. You'll only need one check box. Add a cont..."
  • over 2 years ago12/31/21 at 5:23 am (UTC)
Activity
"No worries, Deborah! "
  • over 2 years ago12/29/21 at 10:07 pm (UTC)
Activity
"Hi Deborah, since you've commented here in the past, you have been subscribed to this discussion for updates. if you do not wish to ..."
  • over 2 years ago12/29/21 at 4:02 am (UTC)
Activity
"Sure thing, Ellie! You can share your SL course and share link privately using this form. It would also help if you can include..."
  • over 2 years ago12/23/21 at 11:03 am (UTC)
Activity
"Hi there, Linda! I'm sorry to hear you're also having issues with the closed captions on your video. Would you mind sharing your video an..."
  • over 2 years ago12/23/21 at 10:57 am (UTC)
Activity
"Hi Ben! You can do this by using buttons or button stacks. Here's how. I hope this helps!"
  • over 2 years ago12/23/21 at 10:01 am (UTC)
Activity
Lea Agato replied to the discussion How to retrieve a Lesson URL ?
"Hi Gregory! Hyperlinks to specific lessons in Rise isn't possible right now. We're tracking requests for this feature, so I'll add you to..."
  • over 2 years ago12/23/21 at 8:58 am (UTC)
Activity
"Thanks for sharing your feedback, Matthew! I'll share this with my team and we'll circle back here if we make changes that will help!"
  • over 2 years ago12/23/21 at 8:50 am (UTC)
Activity
Lea Agato replied to the discussion Quiz - No Navigation
"Hi David, I'm sorry to hear you're running into the same issue! Have you tried testing your course in SCORM Cloud? This video demons..."
  • over 2 years ago12/23/21 at 2:10 am (UTC)
Activity
"Hi Matthew, that's right! You'll only have access to items in Review 360 that your user has published. One way you can work around this i..."
  • over 2 years ago12/23/21 at 2:06 am (UTC)