"Hi there! Is this happening when your course is hosted on an LMS? Will you be able to share a link to your course here so we can see..."

"Hi Ryan, I just wanted to circle back with you on this issue. I have submitted a support case on your behalf, and one of our customer sup..."

"Hi Michelle! Here's how you can edit the font size in a flashcard in Rise: Click on Edit Select and highlight the card text you want to ..."

"Hi there, Colin! I would like to mention that your email signature containing your contact information is included in the post when ..."

"Hi Stephanie, I'm sorry you're having trouble with your course translation. Please open a support case with us using this form..."

"Hi Caryn, I'm sorry to hear you're getting this issue. Have you tried uploading your course in SCORM Cloud? Have your users view th..."

"Hi Ronan! We're still tracking requests for this feature. Rest assured that we'll share it here as soon as we have updates. In the ..."

"Thank you so much for sharing your thoughts on this feature, Miranda! We've taken note of this and we'll share it here in this thread if ..."

"Hi Jennifer! I'm sorry to hear you're getting an error when your Rise course is being uploaded to Cornerstone. Does your course con..."

"Hi Alex! Rise 360 supports bold, italic, and underline formatting in caption files. All other formatting tags, such as font and font colo..."

"Hi there James! Would you be able to send us a copy of a Storyline course where you're seeing the issue with the asset file names? Y..."

"Hi there, Aly! If you need to change any text label in your Rise course to any Spanish dialect, you can customize them by following the i..."

"Hi Dylan, thanks for checking in on this feature request. We don't have updates to share at the moment, but we'll be sure to share i..."

"HI Dorothy, that isn't an available option in Rise at the moment. I've let my team know about your requirement, and we'll..."

"Hi Brian, thanks for sharing those details and samples of your GIFs that aren't working. I was able to replicate the issue you repor..."

"Hi Stephen, in order to publish a course, a collaborator must be assigned as a Course Manager. Course collaborators will not have t..."

"Hi Daniel, it looks like you're uploading your transcript as a file in your course. Clicking on an attachment block will ..."

"Hi there, Anne! Did you upload a duplicate copy of your course or did you duplicate your course within your LMS? If you duplicated ..."

"Hi Brian, are you seeing this issue on other GIFs that you use in your courses? Also, do you get the same results when you test your Rise..."

"Hi Dorothy! You can add some details in the course description section below the course title. Does that work with what you want to..."

"Hi Lauren, offline viewing is supported in Google Chrome, Firefox, and Safari. To do this on your desktop you can export y..."

"Hi Carrie and Judy! I was wondering if you were able to test your Rise courses with GIFs in SCORM Cloud. This article has troub..."

"Hi there, Karen! It sounds like you're running into issues with images in your Rise course. Can you share more details about that, ..."

"Hi Sue, I can see that you also posted your question here. Let's continue discussing your questions in that thread. Thanks!"

"Hi Sue! I would like to seek clarification on this issue that you encountered. Are you seeing the old version of your course when y..."