Lea Agato
Lea Agato Staff
Customer Support Engineer at Articulate
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"Hi Jenny! There isn't a native option for text-to-speech in Rise. An option that you can try is creating your text-to-speech c..."
  • over 2 years ago12/16/21 at 5:32 am (UTC)
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Lea Agato replied to the discussion Collaborator roles within Rise
"Hi Stephen, Rise 360 is an online tool and doesn't need the Articulate 360 Desktop app to publish courses. Are your users having tr..."
  • over 2 years ago12/15/21 at 2:19 pm (UTC)
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"Hi Nicole, thanks for sharing your thoughts on this accessibility issue. It isn't currently possible to add aria-label text on a Rise but..."
  • over 2 years ago12/15/21 at 12:40 pm (UTC)
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Lea Agato replied to the discussion Video won't embed in Rise 360
"Hi folks! So sorry you're having difficulty with your videos in Rise. We’ve identified some technical problems with one of our service pr..."
  • over 2 years ago12/08/21 at 1:12 am (UTC)
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"HI Valaine! I'm sorry you're having trouble uploading videos to your Rise lessons. We’ve identified some technical problems with on..."
  • over 2 years ago12/08/21 at 12:46 am (UTC)
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"Hi there! Have you tried testing your matching question type using incognito/private browsing? If that doesn't fix the issue, I rec..."
  • over 2 years ago12/04/21 at 11:09 am (UTC)
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"Hi Leone! Thanks for letting us know you're having the same issue. We don't have updates on this at the moment, but we'll definitely..."
  • over 2 years ago12/04/21 at 10:22 am (UTC)
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"Hi there, Lut! There isn't an option to remove the character limits in a sorting activity block, but we understand how having this o..."
  • over 2 years ago12/04/21 at 9:53 am (UTC)
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Lea Agato replied to the discussion Rise issues "something went wrong"
"Hi folks! I just want to share that we've resolved this issue and Rise is now fully operational. Thanks!"
  • over 2 years ago12/03/21 at 12:00 am (UTC)
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Lea Agato replied to the discussion Rise issues "something went wrong"
"Hi everyone. We've identified some technical problems and Rise 360 is currently unavailable. You can follow our status page for upda..."
  • over 2 years ago12/02/21 at 10:06 pm (UTC)
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Lea Agato replied to the discussion Black border Rise Storyline Block
"Hi Trevor, I'd love to take a look at your Storyline file to see what's happening. Would you mind sharing it here so we can troubleshoot?..."
  • over 2 years ago12/02/21 at 12:23 pm (UTC)
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Lea Agato replied to the discussion Import translated XLIFF file errors
"The common cause of this error when importing translated XLIFF file is importing an XLIFF file to a Rise course where it d..."
  • over 2 years ago11/20/21 at 5:21 am (UTC)
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"Hi Tony, you can check out our best practices for videos here. I hope it helps!"
  • over 2 years ago11/20/21 at 5:08 am (UTC)
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"Hi Anya! If you need to copy blocks, you can do this by using block templates. Here's how. You might also find the o..."
  • over 2 years ago11/20/21 at 4:44 am (UTC)
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"Hi Sherry! You'll need to add _NOPROCESS_ at the end of the filename. If your filename is sample.png, it should be&n..."
  • over 2 years ago11/16/21 at 8:09 am (UTC)
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Lea Agato replied to the discussion Linking between lessons
"Hi Nigel! We don't have updates for this feature yet. We'll be sure to share it here if anything changes. You're in the right place!"
  • over 2 years ago11/16/21 at 8:03 am (UTC)
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Lea Agato replied to the discussion Rise-Buttons and PDF Link
"Hi Joan! If you want your PDF to open in the same window, you can add a Multimedia > Embed block, and use an iframe code to add y..."
  • over 2 years ago11/16/21 at 7:13 am (UTC)
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"Hi Phyllis, Rise is an online tool, and you need to be logged in on the website to edit and publish your courses. There isn't..."
  • over 2 years ago11/16/21 at 6:52 am (UTC)
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"Hi Heidi, I found this information from Cornerstone's support site: Cornerstone currently supports SCORM 1.2, 2004 (3rd edition) and AIC..."
  • over 2 years ago11/15/21 at 2:20 pm (UTC)
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Lea Agato replied to the discussion Fonts installation
"Hi Ryan! So sorry you're having unwanted results when using your Knockout and Garamond fonts. I would like to do some testing on the font..."
  • over 2 years ago11/15/21 at 2:10 pm (UTC)
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"Hi Jane, I'd like to take a look at your embed code so I can troubleshoot the issue. Would you mind sharing the embed code you used..."
  • over 2 years ago11/06/21 at 11:12 am (UTC)
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Lea Agato replied to the discussion Quiz
"Hi Sandrine! If you have a quiz at the end of your course, there won't be a next or continue button on your results page. ..."
  • over 2 years ago11/06/21 at 5:11 am (UTC)
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"Hi Dorte! All quiz/knowledge check questions in Rise require you to assign a correct answer. We're tracking requests for ..."
  • over 2 years ago11/06/21 at 4:29 am (UTC)
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"Hi Peter! If you're seeing this issue when previewing your course, please make sure you're using a supported browser when ..."
  • over 2 years ago11/05/21 at 4:15 am (UTC)
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Lea Agato replied to the discussion New to Instructional Design
"Hi there, Sarah! So glad to hear you're happy with your new role. You can sign-up for Rise webinars here, and you can..."
  • over 2 years ago11/05/21 at 4:04 am (UTC)