Ren Gomez
Ren Gomez Staff
Support Conversation Coach at Articulate
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Ren Gomez replied to the discussion Zoom Icon needs to be movable.
"Hi everyone, I’ve shared your thoughts with our product team and will let you know if any updates occur on this feature request!"
  • almost 5 years ago07/19/19 at 8:21 pm (UTC)
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"Hi Emerson, Phil is right! Just go to the Home tab on the Storyline ribbon, click Player, then set the Menus &am..."
  • almost 5 years ago07/19/19 at 6:05 pm (UTC)
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"Hi Beth, You should be able to move the Menu between the Topbar and the Sidebar by using the arrows underneath the Player Tabs options. ..."
  • almost 5 years ago07/19/19 at 5:52 pm (UTC)
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"Hi Nicole, Sorry to hear Storyline 360 is unexpectedly crashing on you! Hopefully you are coming across temporary versions you can r..."
  • almost 5 years ago07/19/19 at 5:06 pm (UTC)
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Ren Gomez replied to the discussion Section Progress Bar
"Hi Darren, One of our community managers, Allison, shared this template on creating a visual progress meter and shares how to create..."
  • almost 5 years ago07/19/19 at 3:59 pm (UTC)
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"Hi Silvia, So glad Wendy helped you out here! Thanks for sharing your thoughts on adding this feature to Rise 360 quizzes. I'm ..."
  • almost 5 years ago07/19/19 at 2:48 pm (UTC)
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"Hi Elizabeth, Thanks for submitting this feature request! It looks like you're in good hands with our Support Team, and Christopher repli..."
  • almost 5 years ago07/18/19 at 7:34 pm (UTC)
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Ren Gomez replied to the discussion Pasting text from Word
"Hi Mateusz, I followed your steps to try and recreate the issue myself and was unsuccessful. Here’s a video of what happens when I t..."
  • almost 5 years ago07/18/19 at 5:00 pm (UTC)
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"Hi Wendy, Take a look at this discussion where, ‘Wendy,’ one of our community heroes shared her insight and .story file examples abo..."
  • almost 5 years ago07/18/19 at 2:31 pm (UTC)
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Ren Gomez replied to the discussion 360° Image viewing
"Thanks, everyone! I've added your voices to the conversation as well. We'll be sure to update you on any future movement!"
  • almost 5 years ago07/17/19 at 10:00 pm (UTC)
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"Hi Umesh! It sounds like your course will have multiple quizzes, one for each audience. Learners will choose one of those quizzes based o..."
  • almost 5 years ago07/17/19 at 9:32 pm (UTC)
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Ren Gomez replied to the discussion Slide numbers/order
"Hi Angela, One thing to note when publishing to Word is that the slides will print out in the sequence in which they are numbered in..."
  • almost 5 years ago07/17/19 at 6:51 pm (UTC)
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Ren Gomez replied to the discussion Storyline 360--HTML5 text scrambled
"Hi Nate, Can you tell me what font you're using? Let's see if we can figure this out with a few other questions: Are you seeing scramble..."
  • almost 5 years ago07/17/19 at 4:35 pm (UTC)
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Ren Gomez replied to the discussion Image quality lost after publishing
"Hi Anna, Sorry to hear that you're running into image quality issues! A few questions to get to the root of the problem: What version of..."
  • almost 5 years ago07/17/19 at 3:35 pm (UTC)
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"Hi Jen, Ned and Noel are on point here! Do you see this across multiple projects or just one file? Does this happen during preview..."
  • almost 5 years ago07/17/19 at 2:35 pm (UTC)
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"Nice Chantal! I’m glad you were able to troubleshoot the scene titles as the culprit. Thanks for sharing your solution in the community!"
  • almost 5 years ago07/16/19 at 3:22 pm (UTC)
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"Hi Lynn, Sorry to hear you’re running into this! It sounds like your web browser confirms you’re online, but as soon as you’re in Storyli..."
  • almost 5 years ago07/16/19 at 2:48 pm (UTC)
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"Hi Sarah, Are you using Storyline's Essay question? Results from survey questions are reported to the LMS, including Essay questions..."
  • almost 5 years ago07/15/19 at 5:32 pm (UTC)
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Ren Gomez replied to the discussion Setting a time limit for a quiz
"Hi William, That’s odd that it still sends you to the Failure layer. I tried to replicate and was able to retry the quiz successfully mul..."
  • almost 5 years ago07/15/19 at 4:13 pm (UTC)
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Ren Gomez replied to the discussion Creating Triggers with Video
"Hi Erin, Looks like Jerry pointed you in the right direction! For a deeper dive, check out this tutorial on steps for creating an interac..."
  • almost 5 years ago07/15/19 at 2:40 pm (UTC)
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Ren Gomez replied to the discussion Justified text goes outside text box
"Hi Nancy, Thanks for checking in, and sorry you've come across this! No news yet, but we promise to keep this discussion updated with any..."
  • almost 5 years ago07/09/19 at 8:07 pm (UTC)
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Ren Gomez replied to the discussion States
"Hi Oswald, The Format Painter tool is excellent for copying over the states of an object, but there currently isn't a way to copy a ..."
  • almost 5 years ago07/09/19 at 7:20 pm (UTC)
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"Hi Bryan, Sorry to hear you’re running into this frustrating issue and that it’s impacting your clients. You’ve done everything right by ..."
  • almost 5 years ago07/09/19 at 6:57 pm (UTC)
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"Hi Frank, Erin made an excellent suggestion for adding a feedback master! Once you create a unique feedback master, you can return to the..."
  • almost 5 years ago07/09/19 at 4:41 pm (UTC)
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Ren Gomez replied to the discussion Locked by Another Process
"Hi Anita, Sorry to hear you’re running into the same issue. Do you have a file that is locked? If so, try renaming your file or importing..."
  • almost 5 years ago07/08/19 at 9:51 pm (UTC)