Ren Gomez
Staff
Support Conversation Coach
at
Articulate
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Bellingham, WA
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Contact Me
Activity
Ren Gomez replied to the discussion Uploading Videos to Review
"Hi Nathan,
Thanks for reaching out! Just to confirm, you're asking:
When I uploaded my video to Review 360 and exported it as a SCORM pac..."
- 4 years ago04/06/20 at 4:53 pm (UTC)
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Ren Gomez replied to the discussion Print Results in Storyline 360
"Hi Laura,
Thanks for reaching out! I just published a multiple-response question and was able to print the results accordingly:..."
- 4 years ago04/06/20 at 3:35 pm (UTC)
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Ren Gomez replied to the discussion Download Failed with Photos
"Hi Carla,
Thanks for clarifying that! I experienced the same issue in that some images weren't showing up, but as soon as I clicked for M..."
- 4 years ago04/06/20 at 3:04 pm (UTC)
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Ren Gomez replied to the discussion score issue in multi language course with randomised quiz
"Hi Joanna,
Manju didn't reach out to us to share their file, but it looks like Gil reached out to you in your other discus..."
- 4 years ago04/06/20 at 2:22 pm (UTC)
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Ren Gomez replied to the discussion Layer box covered in big red cross?
"Hi Ismail,
Katie covered some excellent first steps in her post above!
If you've reviewed them and are still finding yourself runnin..."
- 4 years ago04/06/20 at 2:15 pm (UTC)
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Ren Gomez replied to the discussion Results Slide not working
"Hi Aisha,
I'm sorry to hear that your submit button is not working! A few questions to dig deeper:
Is this in regards to a quiz question..."
- 4 years ago04/03/20 at 9:52 pm (UTC)
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Ren Gomez replied to the discussion Different cmi.interactions.n.id for each learner attempt
"Hi Idea Translations,
Thanks for reaching out, and great call to open a case! I see my teammate, Gerald, provided some information o..."
- 4 years ago04/03/20 at 9:39 pm (UTC)
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Ren Gomez replied to the discussion Corrupt Storyline 2 project
"Hi Chris,
I'm sorry you're running into corruption issues when trying to open a Storyline 2 file! Just to confirm:
Have you tried downlo..."
- 4 years ago04/03/20 at 9:26 pm (UTC)
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Ren Gomez replied to the discussion Lightbox Trigger
"Hi Angela,
Thanks for reaching out and letting us know you'd like to edit the color of the close function in a lightbox!
While we&n..."
- 4 years ago04/03/20 at 7:57 pm (UTC)
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Ren Gomez replied to the discussion Software simulation - show me, try me
"Hi Wendy,
Happy to help! You can absolutely use our screen recording tool to develop a software implementation course. The best part..."
- 4 years ago04/03/20 at 7:48 pm (UTC)
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Ren Gomez replied to the discussion Quiz Maker- How to have a user review a slide after attempting the quiz
"Hi Claudia,
Thanks for explaining what you'd like to do and great call to also open a support case! I see you've shared your course and m..."
- 4 years ago04/03/20 at 6:15 pm (UTC)
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Ren Gomez replied to the discussion How to publish in MP4 format?
"Hi Robert,
Thanks for reaching out and sharing your insight! Unfortunately, you're correct in that once you convert the course to a ..."
- 4 years ago04/03/20 at 4:40 pm (UTC)
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Ren Gomez replied to the discussion Embed You Tube Videos
"Hi Umesh,
Thanks for reaching out! It looks like you've also opened a case and my teammate, Chris, has clarified using https:// inst..."
- 4 years ago04/03/20 at 3:42 pm (UTC)
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Ren Gomez replied to the discussion Conditional Seekbar not working properly
"Hi Brett,
Thanks for reaching out here as well! I responded to you two days ago regarding a bug we recorded where you're unable to drag t..."
- 4 years ago04/03/20 at 3:02 pm (UTC)
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Ren Gomez replied to the discussion Custom Quiz Results for Template
"Hi Barbara,
Thanks for reaching out! There are a couple of options you can look at to share pre-built slides with your IDs:
Team Slides&..."
- 4 years ago04/03/20 at 2:33 pm (UTC)
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Ren Gomez replied to the discussion Randomize Question both in the Bank and in the whole quiz
"Hi Melissa,
Thanks for reaching out! It sounds like you're asking:
In a question draw that pulls from multiple banks, is it possible to r..."
- 4 years ago04/02/20 at 9:15 pm (UTC)
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Ren Gomez replied to the discussion Closed Captions like Rise in Storyline
"Hi Dave,
Thanks for reaching out and sharing your enjoyment of the Rise 360 closed captioning tool! I agree; it's pretty neat to be able ..."
- 4 years ago04/02/20 at 5:59 pm (UTC)
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Ren Gomez replied to the discussion Web Publishing problem after update last version Storyline 360
"Hi Juliana,
I'm sorry to hear you're running into issues with your course! Just to confirm, you're asking:
Is there a bug in the latest v..."
- 4 years ago04/02/20 at 5:33 pm (UTC)
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Ren Gomez replied to the discussion storyline files saving as adobe
"Hi Mischelle,
I'm glad to hear everything is working for you now! If you download Adobe Reader in the future and find yourself running in..."
- 4 years ago04/02/20 at 4:54 pm (UTC)
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Ren Gomez replied to the discussion can't select/edit shape text
"Hi Multimedia Group,
Thanks for sharing what you're running into in detail! It's odd that you're able to edit the box on a slide layer,&n..."
- 4 years ago04/01/20 at 10:03 pm (UTC)
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"Hi Maureen,
Excellent! I see that you've connected with my teammate, Chris, and he's replied with some next steps as well as shared ..."
- 4 years ago04/01/20 at 9:43 pm (UTC)
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Ren Gomez replied to the discussion Multi-line Hyperlinks highlight separately
"Hi Erin,
Thanks for the added thoughts! There's not a way to remove the hover state on hyperlinks, though you can add a transparent shape..."
- 4 years ago04/01/20 at 9:24 pm (UTC)
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Ren Gomez replied to the discussion Likert tabbing order / selecting radio buttons.
"Hi Geordie,
Thanks for the clarity on what you're experiencing! I tried the question type myself and had the same experience. It was coun..."
- 4 years ago04/01/20 at 3:42 pm (UTC)
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"Hi Maureen,
Thanks for reaching out and sharing what you're running into! It sounds like the quiz bank slides are still being included in..."
- 4 years ago03/31/20 at 6:03 pm (UTC)
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Ren Gomez replied to the discussion Quizmaster results
"Hi Gillian,
Thanks for sharing that image of what you're seeing! It looks like you're using graded questions instead of survey questions...."
- 4 years ago03/31/20 at 5:49 pm (UTC)