"Hi Jeff, I replied to you over here! Be on the lookout for an email from one of our support engineers to lend a hand in figuring thi..."

"Hi Jeff, Thanks for reaching out, and I'm sorry you're running into this issue as well! You may have already reviewed this article mentio..."

"Hi Joseph, I recently responded to another community user on where they can edit popups in Storyline 360. Take a look and see if this hel..."

"Hi Zone Support, I'm so glad you were able to find what you were looking for in the community! Cheers!"

"Hi Bhumija, Garry may no longer be subscribed to this conversation, so you can click on his profile and use the Contact Me button to reac..."

"Hi Joanne, A recent list is just that! A collection of the files you've recently worked on. So all you'll have to do is open the file in ..."

"Hi Khaled, This is an older discussion, but it sounds like you have a different question altogether. Are you asking: How can I crea..."

"Hi Tomasz, Thanks for reaching out, and I'm happy to help clarify! To answer your questions: Was the play/pause button always like this? ..."

"Hi Justin, Thanks for reaching out and sharing your candid feedback. FLV videos with alpha channel transparency have always bee..."

"Hi Bob, Thanks for reaching out, and I'm happy to help clarify: Can the entire pool of questions be treated as one group i.e., a pool of ..."

"Hi Bdor, Happy to help here! The first thing you'll have to take into account is whether you're using the Modern vs. Classic player as yo..."

"Hi Christina, Thanks for letting us know you submitted a case! I see that you worked with my teammate, Ronaziel, and after a deep-dive in..."

"Hi Tennille, I clicked on your link and had the same experience as Walt. I saw the slides just fine, but I did not see a Menu. It may he..."

"Hi Ismail, Sweet! Glad to hear updating the software and saving it as a new file helped with the error you were seeing!"

"Hi Corey, Have you tried rearranging the order, such as Ctrl+Shift+F8? I have a Mac and have to include the fn key to select F8, but eith..."

"Hi Rush, Thanks for reaching out! Just to confirm your question: Is the lack of a Push transition on a slide layer intentional, or a..."

"Hi Access Pointe, I tried to go through the process of embedding a web object using the link you shared, and I found myself running into ..."

"Hi Wayne, Thanks for following up and sharing your course link! I tried it out in Google Chrome, and everything worked well on my end, th..."

"Hi Carmen, Thanks for reaching out! Rise courses that are web-only will always start over to the beginning. You can read more about this ..."

"Hi Kate, Happy to help here! Results slides can either track a set of questions or combine other results slides into a cumulative sc..."

"Hi Mat, Sorry to hear you're running into the same issue! Take a quick look at this article Leslie mentioned above and see if it may appl..."

"Hi Kaylee, I'm so sorry you're running into issues with Replay crashing, and I see that you've opened a case as well where my teammate, C..."

"Hi Roberta, Thanks for reaching out and sharing your file! Just to confirm, are you asking: I need the score to show how many are correct..."

"Hi Emma, Thanks for reaching out, and good call to open a case! I see my teammate, Ronaziel, has replied with a request for copies o..."

"Hi Désirée, I'm sorry to hear you've been unable to get your file working as you'd like! I'm enlisting the help of our support engin..."