Sam Carter
Sam Carter
eLearning Specialist
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Sam Carter started a new discussion HTML5 Playback timing errors
"We have reports of HTML5 playback having the audio timeline starting too soon resulting in constant skewing of on-screen elements to the ..."
  • over 5 years ago02/14/19 at 1:29 pm (UTC)
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Sam Carter started a new discussion SL 360 / FIND always aborts
"We have two new Windows 10 systems.  Identical software configuration. SL 360 will ALWAYS abort on one of the machines when searching fo..."
  • over 5 years ago02/06/19 at 7:35 pm (UTC)
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Sam Carter started a new discussion Audio plays in more than one layer
"I've seen this bug when opening a lightbox slide from a slide with multiple layers. This bug is new: - Base layer opens a new layer wit..."
  • over 5 years ago01/23/19 at 8:17 pm (UTC)
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Sam Carter started a new discussion Timeline preview vs Preview this slide
"I have questions surrounding why a font we use displays differently when the slide is rendered via the timeline vs slide preview. First q..."
  • over 5 years ago01/23/19 at 6:34 pm (UTC)
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Sam Carter started a new discussion CUT/PASTE anomaly in closed caption editor
"This is minor but inconsistent:  Replacing the text of an existing closed caption: - Select all the text in the closed caption - Paste ..."
  • over 5 years ago01/09/19 at 3:37 pm (UTC)
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Sam Carter started a new discussion SL 360 PRODUCT QUALITY
"We've been using Articulate/SL since about 2009.  We don't like to post negatively but the problems we experience with SL are getting wor..."
  • over 5 years ago01/07/19 at 4:34 pm (UTC)
Activity
Sam Carter started a new discussion Play audio from all layers at once
"I have a slide with 3 layers.  Learner must click on screen choice to pick a layer. If instead, the learner clicks a player TAB that ope..."
  • over 5 years ago01/01/19 at 6:33 pm (UTC)
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"We reported a year ago that the timing of audio had issues in courses published by SL 360, notably in HTML5. Since then, the p..."
  • over 5 years ago12/19/18 at 8:20 pm (UTC)
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Sam Carter started a new discussion Flash Requirement
"Are there any plans to allow Storyline 360 to run without Adobe Flash being installed on the authoring workstation?"
  • over 5 years ago12/17/18 at 7:20 pm (UTC)
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Sam Carter started a new discussion Experiment fails
"The single slide .story attached has an input box, slider, variable "score" that ties the two together.   The variable score is shown on..."
  • over 5 years ago12/12/18 at 9:12 pm (UTC)
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Sam Carter started a new discussion Quiz score display
"Looking for a graphical display such as length of a horizontal bar that represents %complete as a learner goes through a 20 question quiz..."
  • over 5 years ago12/12/18 at 4:59 pm (UTC)
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"SL 360 is editing, publishing, saving no problem.  When I exit: Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: S..."
  • over 5 years ago12/04/18 at 3:53 pm (UTC)
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Sam Carter started a new discussion "Save as Picture" saves image of static.
"I have a picture in a .story that I'd like to edit.  "Save as Picture" saves the following unusable image: case number 01603855 Any k..."
  • over 5 years ago11/26/18 at 6:54 pm (UTC)
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Sam Carter started a new discussion Classic player on iPad
"On iPad: The classic player NOTES and MENU screenshot is illegible using Classic player color scheme "Slate". There's no way to preview t..."
  • over 5 years ago11/20/18 at 8:32 pm (UTC)
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Sam Carter started a new discussion Audio lost in all slides
"Latest production SL 360 just dropped audio in all slides. The audio icon is there, the timeline for the audio is empty, the previe..."
  • over 5 years ago11/20/18 at 7:06 pm (UTC)
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Sam Carter started a new discussion Slide with 10 minute MP4 video
"Using "Modern Player" and the "Resume Where You Left Off" option... When a learner exits 5 minutes into the 10 minute video and re-launc..."
  • over 5 years ago11/06/18 at 8:20 pm (UTC)
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Sam Carter started a new discussion Video results in 404 not found during playback
"I have a single-slide course where slide 1 holds a 10 minute video. The video is inserted using INSERT>VIDEO>VIDEO FROM FILE No e..."
  • over 5 years ago11/06/18 at 3:10 pm (UTC)
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Sam Carter started a new discussion Max size of mp4 in slide
"Is there any suggested limit or guidance about including a large 10 minute mp4 on a single slide?"
  • over 5 years ago11/02/18 at 3:07 pm (UTC)
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"We would like to see a way to enable or disable closed captioning when using the timeline playback feature in Storyline. Any support for..."
  • over 5 years ago10/31/18 at 5:45 pm (UTC)
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Sam Carter started a new discussion Publish to Video - End of Slide Takes forever...
"We published 9 slides to video. During playback, each slide took longer and longer to transition to the next slide. Like 30 to 60 s..."
  • over 5 years ago10/30/18 at 5:49 pm (UTC)
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Sam Carter started a new discussion Changing passing score
"It would be very helpful if the passing score could be changed within the course. Is this possible by redefining the built-in SL result ..."
  • over 5 years ago10/24/18 at 2:59 pm (UTC)
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Sam Carter started a new discussion New Project Feedback Master
"When I create a new project, I see two feedback masters. Is this new? A bug? Should one be deleted? Sam"
  • over 5 years ago10/24/18 at 2:57 pm (UTC)
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Sam Carter started a new discussion Publish to video for iPad playback
"We've had issues supporting iPads and are considering publishing SL to video option. Is there any recommended practice for the video siz..."
  • over 5 years ago10/24/18 at 2:34 pm (UTC)
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Sam Carter started a new discussion Chrome audio playback
"Can anyone in the forum confirm whether they've experienced the following? Chrome/HTML5 playback will often mis-align the audio playback..."
  • over 5 years ago10/19/18 at 2:12 pm (UTC)
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Sam Carter started a new discussion HTML5 doesn't render all fonts at random times
"Posted this somewhere before and I've seen other threads that state the same. We are finding that slides that render properly in SL 360 ..."
  • over 5 years ago10/18/18 at 2:15 pm (UTC)