Allison LaMotte
Allison LaMotte Staff
Manager, Customer Advocacy at Articulate
  • About

    Allison LaMotte Staff

    - My Articles on ELH: http://bit.ly/1LL5rYx - My Articles on the French Articulate Blog: http://blogs.articulate.com/les-essentiels-du-elearning/ - LinkedIn: http://linkd.in/1zLBNwF
  • Lyon, France
  • Contact Me
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Allison LaMotte replied to the discussion Numbered divider
"Hi there, I’m sorry that you’re having some trouble here. I just tried this out and I'm seeing the lines on all my dividers.  The quick..."
  • 5 years ago05/17/19 at 2:41 pm (UTC)
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Allison LaMotte replied to the discussion Create a block after a section
"Hi Gerry, Are you having trouble adding a lesson to your course outline? If so, watch this video and see if that fixes the issue you're ..."
  • 5 years ago05/17/19 at 2:27 pm (UTC)
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Allison LaMotte replied to the discussion Best practices for embedding web content inside of Rise
"Hi Anthony, I’m sorry that you’re having some trouble here. Have you chatted with our support team about this yet? If not, I would defin..."
  • 5 years ago05/17/19 at 2:15 pm (UTC)
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Allison LaMotte replied to the discussion High resolution screen recordings
"Hi Alan, Here's an article that explains exactly how to do just that! :) I hope that's helpful. "
  • 5 years ago05/17/19 at 2:03 pm (UTC)
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Allison LaMotte replied to the discussion Rise/Litmos - LMS tracking course completion
"Hi Dave, Sounds like it may be helpful if you reached out to our Support Team and shared this information with them. You can submit a ca..."
  • 5 years ago05/17/19 at 1:55 pm (UTC)
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Allison LaMotte replied to the discussion Creating Course from Scratch with Newbies
"Great idea, Rachna! I'll be sure to pass it along to David. :)"
  • 5 years ago05/17/19 at 1:50 pm (UTC)
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Allison LaMotte replied to the discussion Process Block
"Hi Greg, There's no way to do that natively and we don't support changing the code generated by Rise 360. If you want the changes to sti..."
  • 5 years ago05/17/19 at 1:36 pm (UTC)
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Allison LaMotte replied to the discussion NEW IN RISE 360: Table Block
"Hi Lori, I just tried this out and everything seems to be working normally on my end. Are you still seeing this issue? If so, the quicke..."
  • 5 years ago05/17/19 at 1:34 pm (UTC)
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Allison LaMotte replied to the discussion Images won't upload in Rise
"Hi Fangxu, I'm sorry to hear you're still having troubles with this. The quickest way to resolve this issue is to have our Support Team..."
  • 5 years ago05/17/19 at 1:31 pm (UTC)
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Allison LaMotte replied to the discussion SCORM Error in Cornerstone
"Hi Michael, I’m sorry that you’re having some trouble here. Did you try uploading your course to SCORM Cloud to see if you experience t..."
  • 5 years ago05/17/19 at 1:30 pm (UTC)
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Allison LaMotte replied to the discussion Rise Course LMS Uploading issue : URL length reccurent issue
"Hi Artem, I'm sorry you've run into some issues here! It looks like we have some other users who have reported similar issues when their..."
  • 5 years ago05/17/19 at 1:30 pm (UTC)
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Allison LaMotte replied to the discussion Create a block after a section
"Hi Gerry, Can you elaborate on what you mean by section here? I'm not sure I'm fully understanding what you're trying to do. Let me kno..."
  • 5 years ago05/17/19 at 1:29 pm (UTC)
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Allison LaMotte replied to the discussion Rise - Track using Storyline Block Greyed Out
"Hi Audrey, Do you have a Storyline block in your course? If not, that's why the option is greyed out. You'll need to add one before you ..."
  • 5 years ago05/17/19 at 1:28 pm (UTC)
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Allison LaMotte replied to the discussion RISE - accessibility features
"Hi Fiona, Rise 360 doesn't have full screen reader support just yet, but we're working on it! We'll let you know when that's ready."
  • 5 years ago05/17/19 at 1:27 pm (UTC)
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Allison LaMotte replied to the discussion Storyline Embedded in Rise Publish to SCORM Error Publishing in Cornerstone
"Hi Jessica and Michael, I’m sorry that you’re having some trouble here. To figure out where the issue stems from, I recommend uploading..."
  • 5 years ago05/17/19 at 1:26 pm (UTC)
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Allison LaMotte replied to the discussion New Rise Feature - Knowledge Check Block
"Hi Katherine,  That's not currently possible, but we do have a feature request logged for that capability so I'll go ahead and add your ..."
  • 5 years ago05/17/19 at 1:25 pm (UTC)
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Allison LaMotte replied to the discussion Internal Links in Rise Courses
"Thanks for your feedback Neha! I'll add your voice to the feature request."
  • 5 years ago05/17/19 at 1:24 pm (UTC)
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Allison LaMotte replied to the discussion Video does not work in all browsers when published in Rise as Scorm 1.2
"Hi Ryan, I’m sorry that you’re having some trouble here. The quickest way to resolve this issue is to have our Support Team take a look..."
  • 5 years ago05/17/19 at 1:24 pm (UTC)
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Allison LaMotte replied to the discussion Rise: headline and text spacing option
"Hi Paul, Thanks for your feedback! You're now subscribed to this conversation which means as we share updates here, you’ll automatically..."
  • 5 years ago05/17/19 at 1:12 pm (UTC)
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Allison LaMotte replied to the discussion Linking to a .pdf file in rise
"Hi Gerry, You can upload attachments to your Rise 360 course using the attachments block. If you'd like to link out to other resources, ..."
  • 5 years ago05/17/19 at 1:05 pm (UTC)
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Allison LaMotte replied to the discussion Rise Matching block has formatting issues
"Hi Natasha, It looks like your reviewer may be viewing the course on a mobile device with a small screen, which could explain why the te..."
  • 5 years ago05/17/19 at 1:04 pm (UTC)
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Allison LaMotte replied to the discussion Storyline block autoplay in Rise
"Hi Calvin, Hmm... I've never seen anything like what you're describing, so I think the best thing for you to do would be to get in touch..."
  • 5 years ago05/17/19 at 12:58 pm (UTC)
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Allison LaMotte replied to the discussion How can I upload one of the Articulate templates in Rise?
"Hi Mykelle, Content Library templates don't work in Rise 360, they only work in Storyline 360 and Studio 360. In Rise 360 you can choose..."
  • 5 years ago05/17/19 at 12:56 pm (UTC)
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Allison LaMotte replied to the discussion question database - rise
"Hi Mikki, Yes, you can insert your Storyline 360 quiz into Rise 360 using the Storyline block. Let me know if you have any other questi..."
  • 5 years ago05/17/19 at 12:49 pm (UTC)
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Allison LaMotte replied to the discussion Quiz responses
"Hi Blanca, The only way to see the responses for quiz questions is to upload your course to an LMS. Another option would be to create a ..."
  • 5 years ago05/17/19 at 12:42 pm (UTC)