"Hi Sue, Great call on opening a case with our support team, and I see Jose has already responded with a next step! Feel fr..."

"Hello Erin! I'm so sorry to hear you're also running into this issue—and I'm happy you reached out! Feel free to share your file pri..."

"Hello Susan! Thanks for reaching out, and I appreciate you including the sample file! I see the same thing you described, so I've en..."

"Hi Ambre, Thanks for reaching out and sharing these details! Currently, the supported method to customize a lightbox in St..."

"Hello Graciela! I'm so happy you could pinpoint the troublesome font and get this working—and I appreciate you stopping back by to s..."

"Hello Mike! Great call on getting a case opened up with our support team—and I see my teammate, Renato, has already started digging in! S..."

"Hi Henry, and welcome to E-Learning Heroes! ⭐️ Thanks for reaching out and including those screenshots—that definitely isn't&nb..."

"Hi Sofie! Thanks for reaching out and attaching your file so I could investigate! I took a peek at your file and saw exactly..."

"Hi Rachael, and welcome to E-Learning Heroes! ⭐️ Great call on opening a case with our support team, and I see my teammate, Jan,&nbs..."

"Hello sairam, and welcome to E-Learning Heroes! ⭐️ Sorry to hear you’re having issues with the screen recording feature in Storyli..."

"Hi Matt, and welcome to E-Learning Heroes! ⭐️ Appreciate you reaching out; this is a great question! Articulate software is designed..."

"Hi Sofie, Our team is still investigating this issue, and we recommend using the workaround Alyssa shared above. This disc..."

"Hi Audrey! Great call on opening a case with us—and I see Matthew has replied with additional info! Feel free to respond to Mat..."

"Hi Hour-Zero! Great call on submitting a case with our support team, and I see Chester has already responded with a private upload link! ..."

"Hello Ashley, and welcome to E-Learning Heroes! ⭐️ Sorry to hear you're hitting this issue as well, and I'm happy to help! I'm not spotti..."

"Hey Nicole! Popping in here to note that my teammate Leslie responded to your discussion here—let's keep the communication goin..."

"Hi Terry, Appreciate you reaching out here, and I'm sorry to hear you're hitting a similar snag. It's difficult to pinpoint the cause of ..."

"Hello JD! Popping in here to note that I responded to your discussion post here. Both conversations are linked, and we'll check back..."

"Hello JD! I appreciate you sharing what you’re experiencing! The behavior where replacing an image after the original image has been..."

"Hello janelle, and welcome to E-Learning Heroes! 😊 Sorry to hear you're still facing this issue. If you've already tried Leslie's su..."

"Hello again, Ted! Happy you were able to solve this, and appreciate you stopping back by to share the details!"

"Hi Ellen! It’s hard to pinpoint exactly why those images are moving, but here's what I did: Exported the images into Paint, re..."

"Hi Ellen! Appreciate you reaching out and sharing those attachments. That's definitely strange! I'm not sure what would cause&n..."

"Hello Laura! Appreciate you reaching out and sharing those movie files—such a fun theme! This sounds similar to an issue we're investigat..."

"Hey Miles! Great call on opening a case with our Support Team—and I see Jose was able to help you out! Also, since this was logged as a p..."