Becca Levan
Customer Happiness Specialist
at
Articulate
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FLORIDA
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Website
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Contact Me
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Becca Levan replied to the discussion S360: Markers open by themselves?
"Hi Job,
Thanks for attaching your file and sharing those extra details! After publishing your course to Rev..."
- 3 years ago04/27/21 at 9:38 pm (UTC)
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Becca Levan replied to the discussion Articulate Storyline 360 Randomly changing audio files
"Hi Terry,
Thank you for reaching out and sharing what you've tried so far. I'm sorry to hear you're still hitting this roadblock, so from..."
- 3 years ago04/27/21 at 6:28 pm (UTC)
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Becca Levan replied to the discussion Swipe Restriction Does Not Work on Safari
"Hello Sophia, I'm happy to return with some exciting news! ๐ Storyline 360 Update 51 is here, and it introduces several features and bu..."
- 3 years ago04/27/21 at 6:02 pm (UTC)
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"Hello Michael, I'm happy to return with some exciting news! ๐ Storyline 360 Update 51 is here, and it introduces several features and b..."
- 3 years ago04/27/21 at 5:32 pm (UTC)
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Becca Levan replied to the discussion Cannot disable swipe
"Hello Everyone, I'm happy to return with some exciting news! ๐ Storyline 360 Update 51 is here, and it introduces several features and ..."
- 3 years ago04/27/21 at 5:31 pm (UTC)
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Becca Levan replied to the discussion Temporarly disabeling swipe function
"Hello Dominique, I'm happy to return with some exciting news! ๐ Storyline 360 Update 51 is here, and it introduces several features and..."
- 3 years ago04/27/21 at 5:15 pm (UTC)
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Becca Levan replied to the discussion Quiz bug on iPad Playback
"Hello Sam, I'm happy to return with some exciting news! ๐ Storyline 360 Update 51 is here, and it introduces several features and bug f..."
- 3 years ago04/27/21 at 5:11 pm (UTC)
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Becca Levan replied to the discussion iphone formatting issues
"Hello Everyone, I'm happy to return with some exciting news! ๐ Storyline 360 Update 51 is here, and it introduces several features and ..."
- 3 years ago04/27/21 at 5:07 pm (UTC)
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Becca Levan replied to the discussion Swipe Feature in Storyline 360
"Hello Anna, I'm happy to return with some exciting news! ๐ Storyline 360 Update 51 is here, and it introduces several features and bug ..."
- 3 years ago04/27/21 at 4:50 pm (UTC)
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Becca Levan replied to the discussion SL 360: Quiz Swipe Issue
"Hello Everyone, I'm happy to return with some exciting news! ๐
Storyline 360 Update 51 is here, and it introduces several..."
- 3 years ago04/27/21 at 4:16 pm (UTC)
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Becca Levan replied to the discussion Storyline 360: Quiz Question Responses Shift Slightly on Hover
"Hi Jillian!
No apologies needed ๐, and thanks for those extra details!
From here, I'd like our team to work with you directly ..."
- 3 years ago04/26/21 at 9:57 pm (UTC)
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Becca Levan replied to the discussion Can't open Articulate 360 or Storyline, or reinstall because Articulate 360 can't sign in
"Hello Annie,
Thanks for reaching out! You received Leslie's response to Gianmarco since you're subscribed to this discussion. If you..."
- 3 years ago04/26/21 at 9:09 pm (UTC)
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Becca Levan replied to the discussion Story View print out?
"Hi Jonas,
Thanks for checking in! No new news to report now, but I've added your vote to the report we're tracking on this..."
- 3 years ago04/26/21 at 6:11 pm (UTC)
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Becca Levan replied to the discussion Slide Triggers not show in panel
"Hi Kate,
Thanks for reaching out, and welcome to E-Learning Heroes! โญ๏ธ
I understand you're not able to add slide layers after creating a ..."
- 3 years ago04/26/21 at 5:46 pm (UTC)
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Becca Levan replied to the discussion Webcam recording not working in Storyline
"Hello Mervin!
Thanks for reaching out, and I'm sorry to hear you're facing a similar issue.
As a first step, let's follow the&..."
- 3 years ago04/26/21 at 4:45 pm (UTC)
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Becca Levan replied to the discussion All images disappeared
"Hello Raleigh,
I'm so sorry you've experienced this issue as well, and I can understand the frustration.
It sounds like you're following&..."
- 3 years ago04/23/21 at 9:31 pm (UTC)
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Becca Levan replied to the discussion Character not displaying in preview
"Hello Rosemary,
Thanks for reaching out! It sounds like you're able to see a character you created in story view, but when you preview yo..."
- 3 years ago04/23/21 at 8:41 pm (UTC)
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Becca Levan replied to the discussion How to Reset question to original state in a Multiple Response Question
"Hello Shirley!
Great call on starting a case with our support team, and I see you've been working with my teammate John!
I'll follow alon..."
- 3 years ago04/23/21 at 3:46 pm (UTC)
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Becca Levan replied to the discussion New accessible features - Tabbing through player feature
"Hi Toni,
I'm sorry to hear you have some frustration with the new accessible features, and I'd like to give some insight as to why w..."
- 3 years ago04/22/21 at 10:06 pm (UTC)
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Becca Levan replied to the discussion Storyline 3 update 12 Failed to Decode font
"Hello Mohiuddin, and welcome to E-Learning Heroes! โญ๏ธ
Great call on getting a case started with our support team, and I see&nbs..."
- 3 years ago04/22/21 at 9:16 pm (UTC)
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Becca Levan replied to the discussion Present 360 HTML LMS content not playing audio
"Hello Ahin,
We're happy to help! Feel free to connect with one of our support engineers here, and someone on my team will reach out with ..."
- 3 years ago04/22/21 at 8:39 pm (UTC)
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Becca Levan replied to the discussion Caption Use Cases
"Hi Philip,
Thanks for reaching out hereโand I'm happy to answer your question:
If you use Storyline 360 and publish to video after ..."
- 3 years ago04/22/21 at 8:13 pm (UTC)
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Becca Levan replied to the discussion Why do quiz questions break?
"Hello again, Henry!
Happy you were able to solve this, and I appreciate you stopping back by with an update!
Please feel free to con..."
- 3 years ago04/22/21 at 3:53 pm (UTC)
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Becca Levan replied to the discussion Lag when typing into the Notes section.
"Hi Steve,
Thanks for reaching out! Sounds like you're experiencing a delay or lagging when typing into the Notes sections of a projectโan..."
- 3 years ago04/22/21 at 3:30 pm (UTC)
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Becca Levan replied to the discussion Storyline Will Not Save Project and Keeps Crashing
"Hi Marie,
I'm so sorry you're still hitting this snagโI'm sure it's frustrating!
From here, I'd like to enlist our support engineers to h..."
- 3 years ago04/21/21 at 6:33 pm (UTC)