"Hi Sietske, Thanks for the follow-up! I'm not sure how you're hosting your Rise course, but this discussion may share more insight on usi..."

"Hi Garry, Thanks for reaching out! I'm having trouble understanding your setup, but from my understanding, it sounds like you're try..."

"Hi Krystle, Thanks for reaching out! To help clarify, you can only see this estimate within the Storyline file while editing. You wo..."

"Hi Ali, I'm sorry to hear you're running into this as well! In looking at Melor's case, we resolved the issue by re-encoding the videos t..."

"Hi Jens, Thanks for reaching out and sharing your experience. Our team recently spotted this issue as well in Storyline 360 Upd..."

"Hi Tanisha, Since we removed the option to publish to Flash in March, courses now only publish to HTML5. Now there's no need to select fr..."

"Hi Pierre, Thanks for reaching out and sharing your concern about this vulnerability! Our team has spotted this as well and is worki..."

"Hi everyone! We just released another update for Storyline 360, and included are some new fixes and features you'll see in the rele..."

"Hi Ryan, I'm jumping back in here to let you know we just released another update for Storyline 360, and included a few ..."

"Hi Richard, We just released another update for Storyline 360 and included a few important fixes and new features&n..."

"Hi Leah, Great news! We just released another update for Storyline 360 and included a few important fixes and ..."

"Hi Royston, Great news! We just released another update for Storyline 360 and included a few important fixes and ne..."

"Hi Andy, This is still an open issue with our team, but we'll let folks know in this discussion once we have more info to share. In..."

"Hi Pete, Storyline cannot currently insert High-Efficiency Video Coding (HEVC) formats. We don't currently have plans for supporting this..."

"Hi Shari, I'm sorry to hear you've been running into so much trouble editing your project! I've opened a case on your behalf to connect y..."

"Hi Abdullah, Thanks for reaching out and sharing that video of what you're experiencing! I noticed in this discussion that remo..."

"Hi Rebecca, Thanks for reaching out! You mentioned the audio will only play if you click on the slide or the CC button. To clarify, ..."

"Hi Danae, Thanks for reaching out and sharing your file! I tested it and ran into the opposite issue: I could hear the audio as expected ..."

"Hi Santosh, Thanks for the follow-up! Can you share a bit more about how you're hosting your course when testing? We do have a bug report..."

"Hi Ashley, Thanks for the follow-up! Based on those details, it sounds like this could be specific to Rise.com. Feel free to connect with..."

"Hi Sudha, Thanks for sharing those images of what you're experiencing. Review 360 shouldn't affect how the course player is displayed, in..."

"Hi Edith, Thanks for reaching out and sharing your file! In slide 2.6, each icon is actually a group of objects. You can tell by the drop..."

"Hi Amelia, Happy to follow up on your question: Can I have several questions on one slide that learners fill in and then print? If you wa..."

"Hi David, Happy to help clarify here. Text styles are saved with the design theme in each project file. If you use more th..."

"Hi Denise, Thanks for the follow-up, and I'm sorry you're running into errors setting a bucket policy on AWS! We don't support web s..."