"Here are some ideas that may help you get through this issue. If you followed the correct export and import procedure, then the issue may..."

"Hi Rehka. Sorry you are having trouble. My previous case was resolved by Articulate, but I am again having it spin forever with other Ris..."

"Sally, "The course completion is set to 100% of slides and 80% on the quiz with all the settings correctly linked to the LMS marking requ..."

"FYI, I received this message, too. For me it was when trying to import an Italian translation to a Storyline file. It was successful when..."

"FYI, I received this message, too. For me it was when trying to import an Italian translation to a Storyline file. It was successful when..."

"@MichaelGambale Hi Michael. My Articulate Case # 03596038 fixed my xlif files and I successfully imported the translations to Rise. ..."

"I am also unable to import translations after following the correct export process. I submitted a ticket."

"+1"

"Hi all. We performed this fix to remove the Big Play Button. (It's not as complex as it seems but it must be done after every SL update.)..."

"Math Notermans The above mentioned procedure works as is only for the Modern Player. In the Classic Player the name of the function wher..."

"Hi all. I'm using SL 360, and cannot seem to avoid the Next button appearing Normal when the timeline first starts. I've tried Disabled a..."

"Hello! Any update on this issue in 360? I have v3.60.26947.0. The workarounds suggested in this thread DO remove the hand on hover, howev..."

"Hi, I am really struggling to set up our screen recordings in Articulate 360. The Story size is set at 4:3, 720x540. I would like to incr..."

"I was about to upgrade my old laptop to the Company HP model, and am stunned to hear about this issue. My Company has hundreds, if not th..."

"Hi Crystal. What if my Rise modules do not have a setting to change Labels? Could it be that this is managed by my company? In my c..."

"Hi Ren. I have the captions set to show "Always", not on hover. The only way I have found to prevent the lingering caption as the screen ..."

"+1 !!!"

"Hey Tom! Good to see you are still kicking! Thanks, I will tinker with it to change that first slide to be clickable with feedback. "

"Hi Fabian. When using multiple monitors, I have found that I must record on my main computer screen (my laptop), or it will record like y..."

"Steve Flowers Triggers will begin execution in order. However, because JavaScript is executed synchronously (even though your triggers a..."

"Thanks Walt. I do see the thumbnails. I've determined that if there is no content on the slide, there is a horizontal line in place of a ..."

"Hi Walt. I am actually referring to the layers above the base layer, in the master slide view. Only the base layer has a thumbnail. ..."

"Hi. Is there a way to export the variable and triggers, also?"

"I thought we were able to adjust the font color/size for Notes in Slide Master, but it doesn't seem to be working. Also, the Format Paint..."

"+1 for a Learner option to opt-in to auto-play audio, and also ability for us to add audio to all types of blocks in Rise. I submitted a ..."