Lea Agato
Lea Agato Staff
Customer Support Engineer at Articulate
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"Hello, everyone! Thanks for chiming in! No news on this feature yet, but I'll be sure to share here if we have any updates. If you need e..."
  • over 2 years ago09/23/21 at 10:52 am (UTC)
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"Hi Teresa, if you’re still running into this issue, you can try using incognito/private browsing or a different browser to access your co..."
  • over 2 years ago09/23/21 at 10:28 am (UTC)
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"Hi Jeff, thanks for sharing your thoughts on this feature. We hear you! We don't have updates on this at the moment, but we'l..."
  • over 2 years ago09/23/21 at 4:33 am (UTC)
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"Hi Teresa, if you only need the number in your process block, you can delete the word altogether. I hope this helps! "
  • over 2 years ago09/22/21 at 1:26 am (UTC)
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Lea Agato replied to the discussion Remove course cover page?
"Hi Jan! No updates yet, but we'll be sure to share here if we make changes that will help!"
  • over 2 years ago09/18/21 at 3:37 am (UTC)
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Lea Agato replied to the discussion Quote on image - Stupid question
"Hi Ericson, we don't have updates on this feature yet, but we'll be sure to share here once we do! Thanks!"
  • over 2 years ago09/18/21 at 2:44 am (UTC)
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Lea Agato replied to the discussion Quiz Continue button
"Hi Marie, the continue button appears on the quiz result page only if there is a lesson after the quiz. If the quiz is the last lesson on..."
  • over 2 years ago09/18/21 at 2:30 am (UTC)
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"Thanks so much for sharing your feedback on this feature, Michal! I shared this with my team and we'll let you know if we release somethi..."
  • over 2 years ago09/18/21 at 2:23 am (UTC)
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Lea Agato replied to the discussion Picture in picture in Rise
"Hi Bryndís! Can you confirm if it's the Fullscreen button that's missing in some of the videos in your course? If th..."
  • over 2 years ago09/18/21 at 1:18 am (UTC)
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"Hi Gary, would you be willing to share your Storyline file so we can take a look? If you prefer to share it privately, you can do s..."
  • over 2 years ago09/18/21 at 12:12 am (UTC)
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Lea Agato replied to the discussion Copyright question - using videos
"Hi Mark, there are also some tips in the following threads that you may find helpful. What are the copyright laws surrou..."
  • over 2 years ago09/11/21 at 12:34 am (UTC)
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Lea Agato replied to the discussion Rise Closed Captions Not Working
"Hi Samantha, we'd love to help you with this issue. Would you mind sharing your video and cc file with us so we can troubleshoot an..."
  • over 2 years ago09/11/21 at 12:22 am (UTC)
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Lea Agato replied to the discussion Find and replace in Rise?
"Hi Kylie, we don't have any updates yet, but we'll share here, as soon as we have news!"
  • over 2 years ago09/10/21 at 2:18 pm (UTC)
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Lea Agato replied to the discussion bad resolution images
"Thanks for the response, Karl! That's very helpful information. Luis, in addition to what Karl shared, please also check out this article..."
  • over 2 years ago09/10/21 at 1:15 am (UTC)
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Lea Agato replied to the discussion SCORM 1.2 - UTF-8 Help
"Hi Kelly, sorry to hear you've encountered this issue. I opened a case for you and our customer support engineers will be in touch to wor..."
  • over 2 years ago09/10/21 at 12:44 am (UTC)
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Lea Agato replied to the discussion Inconsistencies with Screen Readers
"Hi Laurie, thanks for letting us know you submitted a case. I can see you're working with Rowie. You're in good hands!"
  • over 2 years ago09/09/21 at 10:03 pm (UTC)
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"Hello Veronica, this sounds like a Vimeo issue. Please reach out to Vimeo support or check out their help center for assistance on y..."
  • over 2 years ago09/09/21 at 1:39 am (UTC)
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"Thanks for chiming in, Jennifer! We are tracking the impact of this request, so I appreciate you adding your voice!"
  • over 2 years ago09/09/21 at 1:24 am (UTC)
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Lea Agato replied to the discussion Error: Font Size in Text Blocks
"Hi Sophia, it doesn't look like you've selected a font so this might be the reason you can't select a font size. Can you try select..."
  • over 2 years ago09/09/21 at 1:02 am (UTC)
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Lea Agato replied to the discussion Undo for Rise
"Thanks for sharing your concerns. We don't have an update on this feature yet, but we'll be sure to share here if we have any ..."
  • over 2 years ago09/09/21 at 12:24 am (UTC)
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"Hi there, Andy! It sounds like you’re looking for someone to help you design courses in Rise 360. Have you considered posting this o..."
  • over 2 years ago09/08/21 at 11:41 pm (UTC)
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"Hi Veronica, you can use continue blocks if you need to require learners to complete videos or interactions before moving on to the ..."
  • over 2 years ago09/08/21 at 3:27 am (UTC)
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"Hi Mossaab, Crystal shared a quick walkthrough here on how a Rise course would look like when launched in Moodle. &nb..."
  • over 2 years ago09/08/21 at 2:22 am (UTC)
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"Hi Bethany, thanks for sharing that replacing a video works when you’re using incognito mode. It’s possible that you have plugins that in..."
  • over 2 years ago09/08/21 at 1:35 am (UTC)
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Lea Agato replied to the discussion Increase the font size in the menu
"Thanks for sharing your feedback on this issue, Nicole. I fully agree that it helps to have larger fonts in the menu so your course..."
  • over 2 years ago09/08/21 at 1:18 am (UTC)