"Hi Resulticks, Thanks for reaching out! I see that you are an admin to your subscription and have a pending invite as a seatholder. You n..."

"Hi Kristy, I'm happy to chime in. I just want to mention that if Marcel is no longer subscribed to this thread, you are welcome to reach ..."

"Hi Account 3, I'm happy to chime in! There is currently no way of auto-playing label audio files in 360° images. Thanks so much for shari..."

"Hello Kai! Great idea opening a case! I see you've connected with my teammate, Ian, and he's gathering information regarding your environ..."

"Hi Andy, Thanks for reaching out! Published Rise 360 courses can't be imported back or reverse-engineered. To republish the course, you'l..."

"Hi Cheryl, I'm glad to hear that the issue is sorted out on your end; thanks for letting us know. Please feel free to reach out again if ..."

"I agree with you, Andrew! It would be nice if there were an option to display the timeline in seconds for those working with triggers. Th..."

"Hi Tatiane, Thanks for your reply! I see you've opened a Support case and connected with my teammate, Ronaziel; you're in good hands! Let..."

"Hi Andrew, Thanks for reaching out! There isn't a way to change the timeline back to seconds. I understand it can be a challenge to menta..."

"Hi Michael, Thanks for reaching out! I ran some tests on this issue and confirmed that embedding links strips out the anchors. A re..."

"Hi Pierre, Thanks for reaching out! You've shared that the color picker issue happens with your colleague, but you're not experiencing it..."

"Hi Rohan, Thanks for reaching out! We don't provide support for JavaScript coding, but this article will help when you're developing Java..."

"Hi Tatiane, I'm happy to help! Good job creating the trigger to change the state in the Incorrect layer. Only one change is needed: ..."

"Hi Orsolya, Great decision on opening a Support case with us! I looked it up so we can follow along on the progress, but my search did no..."

"Hi Rodger, I just want to chime in with a reminder that your email signature came through with your post. This brief Peek video show..."

"Hi Kimberly, I'm sorry to hear you're having trouble with closed captions! Have you tried testing your course in a different LMS to confi..."

"Hi Susann, I'm sorry to hear you're hitting this snag! I ran some tests with a sample Storyline 360 project with images, and the menu ena..."

"Thanks for sharing what worked on your end, Martin! I'm sure other community members encountering the same situation will be helped by yo..."

"Hi alvisn, Thanks for reaching out! I see Lauren has replied to you in this similar post: Since Flash is no longer supported, ..."

"Hi DTH Training, I'm sorry to hear you're hitting this snag! I'd check if the Safari browser is on the latest version. Also, it's worth&n..."

"Hi Larry, Thanks for the additional information! I tested the Review 360 course and heard the clicking sounds when hovering over the step..."

"Hey Jessica! The new Microsoft Edge (Chromium) is built on the same underlying technology as Google Chrome. So I can't say if it wil..."

"Hi Annarie, Thanks for reaching out! Please allow me to reference Alyssa's reply here. This also applies to Content Library images: ..."

"Hi Zhenyu, Thanks for reaching out! You are correct; the monitors should have the same resolution when recording. I'm not sure if this is..."

"Hi Jessica, Thanks for reaching out! Something might need to be fixed with the installation of Storyline based on your description of the..."