"Hi Morgan, Happy to help! The play/pause feature on the player should be pausing all the elements on the timeline of the slide, including..."

"Hi Heather, This text message assessment may be just what you're looking for. Take a look and see if you can apply it to your course!"

"Hi Joe, Thanks for reaching out, and Welcome to E-Learning Heroes! While a bit older, this discussion has a tutorial offered by..."

"Hi Julie, Michael may no longer be subscribed to this conversation, but feel free to click on his profile and use the Contact Me button t..."

"Hi Jennifer, Thanks for reaching out and sharing the issues you're still running into! It looks like my teammate, Jopney, also responded ..."

"Hi Katie, Thanks for reaching out! Unfortunately, there isn't an option to turn off the default behavior when inserting an object. You ca..."

"Hi John, Thanks for sharing that image and letting us know what you're running into! Can you share your file with our support team s..."

"Hi Bernie, It looks like you may have already come across this article regarding autoplay, but I wanted to share it in case others in the..."

"Hi Andrew, Thanks for reaching out, and good call to open a case! I see that my teammate, Cleo, has offered some advice on re-encoding th..."

"Hi Philip, Sorry to hear you're running into blank slides during a question draw! Is this only happening after the course has been p..."

"Hi Laurie, Thanks for reaching out and sharing that image! It may be that you have media on the first slide, and your browser is requirin..."

"Hi Mercedes, Thanks for reaching out, and great call to open a case! It looks like my teammate, Anna, has reached out with some troublesh..."

"Hi Ben, So sorry you're unable to import your PowerPoint files successfully! Assuming you're using the desktop version of Power..."

"Hi Andréa, I took a look at the latest update in Storyline 360, and I see the same voices you mentioned. I also looked in pas..."

"Hi Judit, Sorry to hear your captions are vibrating. Let's get you some help! Can you connect with a support engineer so that we may..."

"Hi Karlene, Thanks for taking the time to share what you're seeing, and I'm sorry these errors are coming up! I've opened a case on your ..."

"Hi Diane, Thanks for reaching out, and I'm sorry you're coming across this issue! I see you've started a case, and my teammate, Angelo, i..."

"Hi Alyssa, Happy to help clarify! When a learner exits a slide that has a video on it, the default resume behavior is that the slide..."

"Hi Stephen, Sorry to hear that! Are you comfortable with sharing your .story file for testing? You can share it publicly h..."

"Hi Heather, Thanks for reaching out, and good call to open a case! I see you're working with my teammate, Peter, and he confirmed a bug i..."

"Hi Vikrant, I'm sorry to hear you're running into audio issues! I see that you've also reached out to our support team, and Renato has of..."

"Hi Charline, Thanks for reaching out! Unfortunately, cmi.progress_measure is not among the information that Storyline comm..."

"Hi Clizia, Sorry to hear you're running into some translation issues! I've opened a case on your behalf with our support engineers,..."

"Hi Helen, Sorry to hear you're coming across some extra spacing! While it doesn't seem like the Form View has any issues, it looks like y..."

"Hi Kristi, Sorry to hear you're running into the same issue! As Katie mentioned above, it depends on the content, as there could be sever..."