Ren Gomez
Ren Gomez Staff
Support Conversation Coach at Articulate
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"Hi Toufik, I appreciate you popping back in here to share your solution as I'm sure others who come across this discussion will find it u..."
  • almost 4 years ago05/15/20 at 2:58 pm (UTC)
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"Hi Becky, Thanks for reaching out! It may be how your drop states are placed in relation to your Normal state. In creating this exam..."
  • almost 4 years ago05/15/20 at 2:44 pm (UTC)
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"Hi Tony, I'm sorry to hear this error keeps coming up every time you try to preview your course! Usually, a quick repair works in this ca..."
  • almost 4 years ago05/14/20 at 9:52 pm (UTC)
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Ren Gomez replied to the discussion Reformat the invalid answer layer
"Hi Tonya, Thanks for reaching out! This article may be what you're looking for if you're looking to create a custom Invalid Answer popup...."
  • almost 4 years ago05/14/20 at 8:56 pm (UTC)
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"Hi Linda, Thanks for reaching out! The value of the text-entry won't actually be set until the text-entry box loses focus, meaning t..."
  • almost 4 years ago05/14/20 at 8:31 pm (UTC)
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"Hi Alejandra, I'm sorry to hear that error keeps coming up! I'm glad to see you've connected with our support team, and Chester was ..."
  • almost 4 years ago05/14/20 at 8:04 pm (UTC)
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"Hi Susan, Thanks for clarifying your experience! I did a quick test in PowerPoint and noticed that only slides with a Title slide placeho..."
  • almost 4 years ago05/14/20 at 6:54 pm (UTC)
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Ren Gomez replied to the discussion Super Simple Progress Bar
"Hi Grace, Thanks for reaching out! I'm wondering if you've seen my teammate, Katie's post, where she shares several examples our communit..."
  • almost 4 years ago05/14/20 at 4:50 pm (UTC)
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"Hi Jesper, Thanks for reaching out! At the moment, it is not possible to be able to copy text from a published course made with Storyline..."
  • almost 4 years ago05/14/20 at 3:50 pm (UTC)
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Ren Gomez replied to the discussion aligning objects
"Hi Duke, Thanks for reaching out. I tried to replicate your scenario and came across the same experience. If you Align Center, ..."
  • almost 4 years ago05/14/20 at 3:20 pm (UTC)
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Ren Gomez replied to the discussion Subtitles in Screenrecording
"Hi Sabrina, Happy to help here! It sounds like you've inserted some Text-to-Speech and have included the closed captions, but you're not ..."
  • almost 4 years ago05/14/20 at 2:58 pm (UTC)
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"Hi Charlotte, I'm sorry to hear you're running into this issue as well! We released a fix for this bug a year ago, though it looks l..."
  • almost 4 years ago05/14/20 at 2:30 pm (UTC)
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"Hi Jacqueline, Thanks for the follow-up and letting us know what you were running into. I did a test of a Freeform Drag & Drop and wa..."
  • almost 4 years ago05/13/20 at 10:46 pm (UTC)
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Ren Gomez replied to the discussion Uploading powerpoint into SL 360
"Hi Lora, Thanks for reaching out! When importing PowerPoint into Storyline 360, the item that has the biggest impact is ensuring you..."
  • almost 4 years ago05/13/20 at 7:14 pm (UTC)
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"Hi Joanne, Thanks for reaching out, and I'm sorry the questions aren't importing correctly from Quizmaker into Storyline! How are you imp..."
  • almost 4 years ago05/13/20 at 6:55 pm (UTC)
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"Hi Robin, I replied to you in your post over here! Feel free to take a look and respond there."
  • almost 4 years ago05/13/20 at 6:17 pm (UTC)
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Ren Gomez replied to the discussion Screen Recording too small
"Hi Robin, Thanks for reaching out, and I'm sorry to hear you're running into this issue! I can see from the image you shared, it looks as..."
  • almost 4 years ago05/13/20 at 6:14 pm (UTC)
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Ren Gomez replied to the discussion Replay will not launch
"Hi Douglas, As the article Katie shared with you mentions, it's best to work on your project files from your local drive, and that i..."
  • almost 4 years ago05/13/20 at 5:36 pm (UTC)
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Ren Gomez replied to the discussion How to parameter the progress bar
"Hi Solène, Thanks for reaching out! This discussion is a bit older, but if you're running into the same issue with a progress bar in your..."
  • almost 4 years ago05/13/20 at 5:08 pm (UTC)
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"Hi Deniz, Thanks for sharing those screenshots, and I'm sorry you're running into issues with importing your Powerpoint into Storyline 3!..."
  • almost 4 years ago05/13/20 at 4:45 pm (UTC)
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Ren Gomez replied to the discussion Bug with viewing the shortcuts
"Hi Alexander, Thanks for reaching out and letting me know what you're experiencing! It seems when you open the Preferences window, the ke..."
  • almost 4 years ago05/13/20 at 4:29 pm (UTC)
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"Hi Axel, Happy to help! Just to confirm your question: How do I access the slide layer properties? Here's a quick look at how to do ..."
  • almost 4 years ago05/13/20 at 4:07 pm (UTC)
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"Hi Joe, Thanks for reaching out! We don't have a built-in question for a "pick one of many correct," but I appreciate you chiming in with..."
  • almost 4 years ago05/13/20 at 3:35 pm (UTC)
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Ren Gomez replied to the discussion ipad Issue
"Hi Jennifer, I'm sorry to hear you're running into this issue with the iPad! Have you tried using a different browser to see if it'..."
  • almost 4 years ago05/13/20 at 2:19 pm (UTC)
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"Hi Lisa, I'm sorry to hear you're running into this as well. Have you tried importing your project into a new file, as mentioned above? Y..."
  • almost 4 years ago05/12/20 at 8:19 pm (UTC)