"Hi Kimberly, If the quiz that you are referring to is in a Storyline block, that quiz detail isn't reported to the LMS. If you are ..."

"Hi Tori, Embedded videos cannot be tracked as it is hosted externally. You would need to upload the video directly to Rise 360. I recom..."

"Hi there, Have you tried testing the video in your course with the industry-standard testing engine SCORM Cloud? The following vid..."

"Hi Nicole, Thank you for the screenshot. That is correct; it could be with your Scenario End's Go to setting. Hover your mouse over the ..."

"Hi Jennifer, I am sorry you are experiencing this. We would love to dig deeper into this; please send your video file here, and our..."

"Hi Christie, Thank you for sending us the file. I opened a case with our support engineers, and you should hear from them soon."

"Hi Mike, Thank you for those details! We have this issue documented. I will follow up with you once we make any changes that will h..."

"Hi Jessica, Thanks for reaching out! I don't currently have any updates, but you are now subscribed to this conversation, which means..."

"Hi Chris, Did you notice if the issue happens to specific browsers or devices? Is the course in a Web server or LMS? We would love to ..."

"Hi Roya, What authoring tool did you use to create the SCORM zip file? Was it created using Storyline 360?"

"Hi Megan, I recommend doing the following: 1.) Make sure to access the course with a Rise 360 supported browser. 2.) The device is..."

"Hi Pam, I'm sorry to hear your clients are having trouble viewing the Storyline blocks. You mentioned this problem doesn't happen when yo..."

"Thanks for confirming that, Joanne. I see you were working with my teammate, Robert, on this issue last month. He's going to reach b..."

"Thanks for reaching out, Hussain! Please send us your .story file here, and we can take a closer look. We'll delete it whe..."

"Hi Julia, I am really sorry about your review with the business partners. I created a case for you with our Support Engineers; you should..."

"Hi Mark, Be sure that you are using a supported browser when authoring courses. I would also make sure that the browser is ful..."

"Hi Cathi, Are Parts 1 and 2 in separate Rise 360 courses? If so, the lesson numbers in a new course will always start over fro..."

"Hi Melissa, If you don't need to track your learners' progress in the course, you can export as a web-only output and upload i..."

"Hi Masia, Thank you for sharing your findings and workaround!"

"Hi Tianran, There isn't a setting in Rise 360 to prevent learners from copying and pasting text. However, one of our ELH Super..."

"Hi Jane, I can see that you are already working with Phil, one of our Support Engineers. It looks like he sent you an email and is waiti..."

"Hi Rachel, You can open Rise in a different browser by typing rise.articulate.com in the address bar. You can also set your default br..."

"Hi Matt, We don't have any updates to share but I will let the team know that you need this feature."

"Hi Andrew, When the course was shared with you, were you added as a collaborator or an owner? If you were added as an owner, you are good..."

"Thanks for asking, Jennifer. The feature to prevent the continue button from disappearing isn't on our priority list right now, but I rea..."