"Hi Training Department, Thanks for opening a case and sharing your file! It looks like my teammate, Phil, was able to troubleshoot and of..."

"Hi Jessica, Sorry to hear you're running into the same issue! I've enlisted the help of our support engineers to take a closer and see wh..."

"Hi Andrew, Thanks for the heads up, and I'm glad you were able to open the file! Just to repeat what my teammate, Ronz, mentioned for oth..."

"Hi Liz, Glad you were able to figure what was causing the issue! Let us know if any other questions come up!"

"Hi Aurélien, I'm sorry to hear you're running into this issue with your client! Is it possible that he's using an unsupported browse..."

"Hi Mahesh, Thanks for getting that case started! I see my teammate, Robert, has reached out with some next steps. Be sure to upload your ..."

"Hi Nabeel, Thanks for reaching out! While there may be other methods, I certainly don't think using a scrolling panel on a layer is a wro..."

"Hi Axcelle, Review 360 was designed to gather all your feedback in one place for easy review and get everyone on the same page. At t..."

"Hi Tom, Thanks for reaching out and sharing images of what you're trying to accomplish! So we can take a closer look, are you comfo..."

"Hi Allan, Can you give me a better idea of what is happening to the cursor during an autocorrect action? Perhaps a screenshot or video mi..."

"Hi Natasha, Thanks for reaching out, and I'm sorry you're running into this error! From here, I'm going to enlist our Support ..."

"Hi Verad, Thanks for reaching out, and I'm sorry you're running into this error! From here, I'm going to enlist our Support Engineer..."

"Hi Emilio, I recommend copying and pasting a bulleted text box with the design you have set to save time. At the moment, there is not a w..."

"Hi Yoann, In Elizabeth's case, it was due to a bug we discovered where the missing capture occurred as a result of an Engage interaction ..."

"Hi Tim, You may also want to try clicking on John's profile and selecting the Contact Me button in case he doesn't see this reply!"

"Hi Kriz, This discussion here and this one here may provide some insight into manually removing flash files from your outp..."

"Hi Steve, Thanks for reaching out! It looks like you can only drag to select parts of the media you're trying to delete. This user guide ..."

"Hi Andrew, Thanks for the additional details, and opening a case. I see that my teammate, Shiela, has reached out with some next steps. B..."

"Hi Emma, Semantic structure is a process we are still developing. We've acknowledged that because of the lack of semantic tags, all of yo..."

"Hi Travis, Thanks for reaching out and sharing your feedback. A 64-bit version of Storyline 360 is still on our roadmap, but our team has..."

"Hi Ayeesha, Excellent question! I recorded a video of one option you can try by using shapes and animations to accentuate the hotspo..."

"Hi Don, Thanks for reaching out! You may be on Storyline 360 Update 36 or above and if so, we've made some intentional updates for access..."

"Hi Everyone, Great news! We just released another update for Storyline 360 and included a few important fixes and n..."

"Hi Everyone, Great news! We just released another update for Storyline 360 and included a few important fixes and n..."

"Hi Jim, Great news! We just released another update for Storyline 360 and included a few important fixes and new fe..."