Hi there, We've heard reports of embedded (Google Drive located) videos not playing or showing in Rise when used in Safari browser on Mac. We embed this way because it...

I have used the embed block to put a vimeo into my course and it has left a large amount of white space above and below. Does anyone know how I could reduce this...

Hello I am getting an error message when I try to upload videos in rise 360. I installed all updates. Please help.

Does Rise 360 have narration. We have team members with learning difficulties, so we like to have narration in the lessons as well as the wording. I can't seem to find...

We are currently in the process of converting our resources into Rise. We copy and paste from Word docs into all types of Rise blocks. Up until now Rise automatically ...

I created an interaction in Storyline and added it to my course in Rise. When I published to web and tested the course, everything worked fine. However, we are now try...

Hi, I have updated my rise course with some new information, including links and a pdf. Now when I export it to scorm and upload it to my LMS course, it won't open up ...

Is it possible to add hyperlinks to internal locations (i.e. same course) on anything other than a button? For example, I'd love to be able to hyperlink markers on a l...

I am creating my first Rise course (have always used Storyline) I see that the embedded links in Rise need to be to an http url, which won't work. In Storyline I can u...

How do you delete an image once added to an interactive block w/markers in RISE. The image was added to the actual block in error and we already have an image inserted...

Hello, I exported the xliff file from the original course and had it translated. I then realised that I can't upload the translated xliff file from the original course...

Hello, some quick advice on the Rise quiz would be much appreciated. I have designed a course, set the quiz to a pass rate of 70% with 3 attempts to pass. I have howev...

Hello, Does anyone else have issues with Rise .zip files uploading with Critical Errors in Cornerstone? This has happened with three of our Rise courses, and Corn...

Hello. We have an Articulate 360 team member who'd like to share ownership of a Rise course. While course collaboration is an option, collaboration does no...

Hello all, We have had problems with our Rise courses showing complete in the Silkroad LMS, the students complete the training and when assessing the eCourse in ...

My old personal account is now defunct. Is there a way for me to link my old personal account to my new organizational account so I can transfer my Rise courses and no...

Hi there! When we export our Rise courses for the LMS, we often select "Track using course completion" and set it at 95% (see screenshot). We had some learners report ...

Hi - When I add a SL block to Rise that has an interactive component I see a black screen first. What setting do I need to change to see the base layer of the SL activ...

I have uploaded a Rise course into my LMS and the course has 6 quiz sections set as the final assessment. The pass rate is 80% on them all and I have not selected that...

In testing a basic template made in Rise and imported to Brightspace, I've discovered that I'm unable to scroll down (see screenshot - I'm unable to scroll on the...