Becca Levan
Becca Levan
Customer Happiness Specialist at Articulate
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Becca Levan replied to the discussion Scroll Panel and Firefox
"Hi Michael! I'm happy to return to this discussion with an update—we've fixed issue #2 Katie mentions where the:..."
  • 3 years ago03/24/21 at 1:49 pm (UTC)
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Becca Levan replied to the discussion Erratic Text Formatting Behavior
"Hello Dana! I'm happy to return to this discussion with an update—we've fixed the issue where the: Placeholder font chan..."
  • 3 years ago03/24/21 at 1:41 pm (UTC)
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Becca Levan replied to the discussion Trigger Glitch: When the user presses a key, only works after clicking on an object
"Hello Alan! I'm happy to return to this discussion with an update! We've fixed the issue you experienced where the: Key press t..."
  • 3 years ago03/24/21 at 1:34 pm (UTC)
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Becca Levan replied to the discussion Arrow keys to navigate slides
"Hello Everyone! I'm happy to return to this discussion with an update! We've fixed the issue you experienced where the: Ke..."
  • 3 years ago03/24/21 at 1:32 pm (UTC)
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Becca Levan replied to the discussion Question about a simple dial interaction I created in SL360
"Hello Amit! I'm happy to return to this discussion with an update! We've fixed the issue you experienced with your file where: ..."
  • 3 years ago03/24/21 at 1:27 pm (UTC)
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Becca Levan replied to the discussion Blurred Screen Recordings
"Hello Everyone! I'm happy to return to this discussion with some great news. 🗞 We've fixed the issue reported where:&..."
  • 3 years ago03/24/21 at 1:20 pm (UTC)
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Becca Levan replied to the discussion Video Compression (MP4, in AS360) Videos blurred on publication
"Hello Everyone! I'm happy to return to this discussion with some great news. 🗞 We've fixed the issue reported where:&..."
  • 3 years ago03/24/21 at 1:18 pm (UTC)
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Becca Levan replied to the discussion Blurry screen recordings
"Hello Everyone! I'm happy to return to this discussion with some great news. 🗞 We've fixed the issue reported where:&..."
  • 3 years ago03/24/21 at 1:16 pm (UTC)
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Becca Levan replied to the discussion Tab Order does not focus on first item on next layer, but DOES on previous layer
"Hello Everyone! I'm happy to return to this discussion with an update! Today, we released Storyline 360 Update 50! Here are the&nbsp..."
  • 3 years ago03/23/21 at 3:26 pm (UTC)
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Becca Levan replied to the discussion Tabbing Order Highlight Not Working Correctly
"Hello Everyone! I'm happy to return to this discussion with an update! Today, we released Storyline 360 Update 50! Here are the&nbsp..."
  • 3 years ago03/23/21 at 3:23 pm (UTC)
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Becca Levan replied to the discussion Print Results not working in Storyline
"Hello Everyone! I'm happy to return to this discussion with an update! Today, we released Storyline 360 Update 50! Here are the&nbsp..."
  • 3 years ago03/23/21 at 3:20 pm (UTC)
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Becca Levan replied to the discussion Results Slides Not Printing
"Hello Everyone! I'm happy to return to this discussion with an update! Today, we released Storyline 360 Update 50! Here are the&nbsp..."
  • 3 years ago03/23/21 at 3:19 pm (UTC)
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Becca Levan replied to the discussion SCORM Cloud produces duplicate SCORM 2004 interaction data from SL 360
"Hi Nilesh, I appreciate you reaching out, and I'm sorry to hear you also see these multiple entries! SCORM describes that ..."
  • 3 years ago03/22/21 at 3:55 pm (UTC)
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Becca Levan replied to the discussion Remove background glow from Radio button
"Hi Liam, Thanks for reaching out, and I appreciate those screenshots! It's hard to pinpoint this glowing mystery without seeing your..."
  • 3 years ago03/19/21 at 8:01 pm (UTC)
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Becca Levan replied to the discussion Can't get screen reader to indicate when a listed item is bulleted
"Hello Everyone! I'm happy to return to this discussion with some great news 🗞 We've fixed the issue where: JAWS Not Announ..."
  • 3 years ago03/18/21 at 10:06 pm (UTC)
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Becca Levan replied to the discussion JAWS not reading bullet list
"Hello Everyone! I'm happy to return to this discussion with some great news 🗞 We've fixed the issue you reported where: JAWS No..."
  • 3 years ago03/18/21 at 9:58 pm (UTC)
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Becca Levan replied to the discussion Issue reporting scores to LMS
"Hello Sarah, Appreciate you sharing your experience! I’m happy to look into some LMS reporting options with you! Since your goal is ..."
  • 3 years ago03/18/21 at 6:04 pm (UTC)
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Becca Levan replied to the discussion Tabbing and disabled buttons
"Hi Shane, So sorry you're hitting this snag, and thanks for sharing the steps you took to recreate the issue! Here’s a quick recording of..."
  • 3 years ago03/17/21 at 8:06 pm (UTC)
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Becca Levan replied to the discussion Poor image quality in Storyline 360
"Appreciate you sharing the helpful suggestion, Benoit! ⭐️ I've added this, as well as some other tips to Alain's..."
  • 3 years ago03/15/21 at 5:01 pm (UTC)
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Becca Levan replied to the discussion Image floue dans SL 360
"Hello Alain! So sorry to hear about the blurry images. Let's start with these tactics: Save each image file as the same size as the scen..."
  • 3 years ago03/15/21 at 5:00 pm (UTC)
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Becca Levan replied to the discussion New Accessible Player Keyboard Shortcuts not working
"Hello Jeff! Excellent call on opening a case with our Support Engineers ⭐️ I see my teammate, Lejan, logged this as a possible bug w..."
  • 3 years ago03/15/21 at 4:09 pm (UTC)
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Becca Levan replied to the discussion Storyline Framerate for animated GIFs?
"Hello Everyone! I'm happy to return to this discussion with some great news. 🗞 We've fixed the issue where an imported animated..."
  • 3 years ago03/12/21 at 6:01 pm (UTC)
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Becca Levan replied to the discussion Bug? Align Center button disabled.
"Hello Everyone! I'm happy to return to this discussion with some great news 🗞 We've fixed the issue you reported where: Align b..."
  • 3 years ago03/12/21 at 5:48 pm (UTC)
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Becca Levan replied to the discussion Overlapping Closed Captions Bug
"Hello All! I'm excited to pop back into this discussion with a follow-up to Ren's last post! We've fixed issue&nbsp..."
  • 3 years ago03/12/21 at 5:44 pm (UTC)
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Becca Levan replied to the discussion Blurred screenshot
"Hi Jessica, and welcome to E-Learning Heroes! ⭐️ So sorry to hear about the blurry screenshots. Let's start with these tactics: Set your..."
  • 3 years ago03/11/21 at 8:16 pm (UTC)