Lea Agato
Staff
Customer Support Engineer
at
Articulate
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Metro Manila, Philippines
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Website
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Contact Me
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Lea Agato replied to the discussion Rise 360 - linking text to an image
"Hi Janet, you can follow the steps below to add a link to your text:
1. highlight the text
2. click on the link icon in the pop-up menu
3..."
- over 3 years ago12/18/20 at 10:51 am (UTC)
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Lea Agato replied to the discussion Title Character limit limitation with Rise 360 Module
"Hi Layla, you can share your course titles privately using this form. That will start a support case, and our support engi..."
- over 3 years ago12/18/20 at 8:29 am (UTC)
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Lea Agato replied to the discussion How can I maintain the learning progress when updating a Rise 360 WBT?
"Hi Arno, learners won't be able to resume where they left off if the course is updated while they are in progress. Some LMS mi..."
- over 3 years ago12/18/20 at 5:13 am (UTC)
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Lea Agato replied to the discussion Stop auto-play in embedded video - Rise
"Hi Bob, I’m sorry you’re running into this issue. Have you tried adding continue blocks between your videos? This will allow yo..."
- over 3 years ago12/17/20 at 2:00 pm (UTC)
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Lea Agato replied to the discussion Translation workflow for Rise
"Hi Stephanie, many translation tools use the <g> tags to translate formatted text such as bold, italic, color, and font size.&..."
- over 3 years ago12/15/20 at 1:39 pm (UTC)
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Lea Agato replied to the discussion Video Size Limitations in Rise
"Hi Dave, when you get the “Your computer is offline” message, have you tried using a different browser and see if the same issues occur?&..."
- over 3 years ago12/15/20 at 1:21 pm (UTC)
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Lea Agato replied to the discussion Rise accessibility issues with screen readers
"Hello everyone! I’m happy to share our Rise 360 Accessibility Collection, which includes the VPAT to describe how Rise 360..."
- over 3 years ago12/09/20 at 2:05 am (UTC)
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Lea Agato replied to the discussion Rise Hotspots
"Hello everyone! I’m happy to share our Rise 360 Accessibility Collection, which includes the VPAT to describe how Rise 360..."
- over 3 years ago12/09/20 at 2:05 am (UTC)
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Lea Agato replied to the discussion When will RISE be fully Accessible? What parts are accessible and what parts are not?
"Hello everyone! I’m happy to share our Rise 360 Accessibility Collection, which includes the VPAT to describe how Rise 360..."
- over 3 years ago12/09/20 at 2:05 am (UTC)
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Lea Agato replied to the discussion Accessible Learning
"Hello everyone! I’m happy to share our Rise 360 Accessibility Collection, which includes the VPAT to describe how Rise 360 conforms to WC..."
- over 3 years ago12/09/20 at 2:05 am (UTC)
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Lea Agato replied to the discussion NEW IN ARTICULATE 360 TEAMS: Transfer Content
"HI there Elisa! There isn’t any way for admins to transfer courses between users or download the source file for Rise 360 courses. W..."
- over 3 years ago12/08/20 at 10:38 am (UTC)
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Lea Agato replied to the discussion MP4 videos play in preview but not published mode
"Hi Lyor! Since some of your videos work in preview and published versions, try republishing your course containing the video that isn't w..."
- over 3 years ago12/04/20 at 10:22 am (UTC)
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Lea Agato replied to the discussion Muting Notifications in Rise
"Hi Debra! Thank you for sharing your feedback here. So sorry for the frustration this issue is causing you. We don't have this feat..."
- over 3 years ago12/03/20 at 1:42 pm (UTC)
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Lea Agato replied to the discussion Put Storyline Interactions Into Rise!
"Hi Holly! Most smartphones have an aspect ratio of 16:9, which is probably why the recommendation was to use this size. There is no ..."
- over 3 years ago11/30/20 at 5:28 pm (UTC)
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Lea Agato replied to the discussion Storyline blocks not appearing /functioning properly in Rise
"Hi there, Calvin! I’m sorry you’re getting inconsistent results when you export your Rise courses with Storyline blocks, and I understand..."
- over 3 years ago11/30/20 at 2:37 pm (UTC)
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Lea Agato replied to the discussion Need Conditional Continue After Button - RISE
"Hi Matt, if you set the completion type of the button to Complete block directly above, the button wil..."
- over 3 years ago11/25/20 at 12:06 pm (UTC)
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Lea Agato replied to the discussion Is there a way to move/copy blocks to other lessons or sections?
"Hi again, Loren! To add to my previous comment, here are the steps you can follow to move blocks to other lessons or courses:
Crea..."
- over 3 years ago11/23/20 at 1:18 pm (UTC)
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Lea Agato replied to the discussion Error when importing XLF file for Course translation
"Hi Rikard, thanks for letting us know that you’ve opened a case. I looked for it to get details of what’s happening with your issue, but ..."
- over 3 years ago11/23/20 at 12:57 pm (UTC)
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Lea Agato replied to the discussion Is there a way to move/copy blocks to other lessons or sections?
"Hi there, Loren. Having a one-step process for moving blocks isn’t in our feature roadmap right now, but we'll let you know he..."
- over 3 years ago11/20/20 at 1:26 pm (UTC)
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Lea Agato replied to the discussion Embedding Interactive captivate simulations in Rise 360
"Hi Teresa, it sounds like you’re having trouble with the embed code for your web content. You can check out this article ..."
- over 3 years ago11/19/20 at 1:10 pm (UTC)
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Lea Agato replied to the discussion cannot play exported scorm video in Ipad
"Hi there! We don't have an update on this issue yet. If you are facing the same issue, it would be helpful if our support engineers could..."
- over 3 years ago11/06/20 at 3:17 am (UTC)
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Lea Agato replied to the discussion Rise is great! But is there a way for learners to add their own notes?
"Thanks for checking in. We don't have any new updates. We're still tracking requests for this feature. I'll update here if this fun..."
- over 3 years ago11/04/20 at 10:08 pm (UTC)
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Lea Agato replied to the discussion Storyline Scenario Not Loading in Rise 360
"Hi Valerie! I can see that you've opened a case for this. Darwin has sent you an email requesting your Storyline project file. You ..."
- over 3 years ago11/04/20 at 8:30 pm (UTC)
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Lea Agato replied to the discussion Title is displaying differently in Preview mode then Edit/Review mode
"Hi Brandon! Have you re-published your course after making changes to the title? If the changes still aren’t showing up, please try takin..."
- over 3 years ago11/04/20 at 1:05 am (UTC)
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Lea Agato replied to the discussion Reducing title font size in Rise
"Hi Ian, it isn't possible to change the size of the font in Rise. However, you can try changing the Font in Settings > Cust..."
- over 3 years ago11/04/20 at 1:04 am (UTC)