"Hi Nycole! It's not possible to remove the Take Again button for knowledge check blocks. I'll add you to the feature ..."

"Hi Wesley, this will work as long as you set the PDF in Google Drive to the setting below: If for security reasons you don't want to chan..."

"Hi Erin! Sorry to hear that you are still having problems despite using the Reset Learner Progress option. I'd like to get our supp..."

"Thanks for sharing this with us, Steve! "

"Hi Kris! Right now there isn't an option to hide parts of a Rise course or lessons from the menu, and Rise does not have the functionalit..."

"Thanks Angelia for reaching out. We're investigating this issue. We'll make sure to let you know what we find!"

"Thank you for adding your vote to this. We’re tracking therequests for this feature, and we are taking these into consideration whe..."

"Hi Nathan! Please access Rise 360 then on the left side of the screen, can you click on Shared with me to check if the course is there? ..."

"Hi Karen! I checked case #02690646 and one of our support engineers, Renato has replied to your email with some questions. Kindly re..."

"Thanks for checking in on this. We will update this thread once we make any changes that will help."

"HI Vibhu, sorry to hear that there is no improvement after adding _NOPROCESS_ Would you be able to share a screenshot? If the image is co..."

"HI Vibhu, sorry to hear that there is no improvement after adding _NOPROCESS_ Would you be able to share a screenshot? If the image is co..."

"HI Vibhu, sorry to hear that there is no improvement after adding _NOPROCESS_ Would you be able to share a screenshot? If the image is co..."

"Hi there Kompleternslaget! We haven't encountered that before. Did the learner try what Alyssa had suggested - to check the course in ano..."

"Hi Gobind! We have some documentation on best practices in regards to images and other media here, but if you ..."

"Hi Kevin, I'm sorry to hear that you are encountering this issue. Please open a support case here so our support engineers can&..."

"Hi there! I'd like to get our support engineers to take a look at your course. Would it be okay for you to share a copy of your course, a..."

"Thanks for checking in on this feature. We will definitely update this thread if we make any changes that will help!"

"I'm so sorry to hear that your video is having problems. I would suggest troubleshooting your file first in SCORM Cloud to check if..."

"Karl is right! Here's additional information on how to edit the Continue label: "

"Hi David, yes, please export your Rise course to SCORM again and republish your content to your LMS for the changes to take effect. "

"Hi K! Would it be okay if you share your Rise course and XLIFF file with us? Our support team would be happy to have a closer look.&..."

"Hi Sue! Sorry to hear that the images still aren't showing up. Since you've checked the endpoints already with your IT department a..."

"Hi Michal! So sorry you're having trouble uploading your video. I just checked and it is working on my end. May I know if it happens with..."

"Hi Eric! Thanks for checking in on the Quiz Question Banks feature. We don't have a specific date for this yet, but we will definitely up..."