Renz Sevilla
Renz Sevilla Staff
Articulate
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Renz Sevilla replied to the discussion Course Complete Popup in Rise
"Hi Scott! To clarify, that was an overview of the Rise.com product which is different from Rise 360. Rise 360 is just a cour..."
  • over 3 years ago11/09/20 at 11:15 am (UTC)
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Renz Sevilla replied to the discussion Survey or Short Answer Questions
"Hi Christopher, That's right, if you need to save and track learner's data, you would need to export for LMS."
  • over 3 years ago11/09/20 at 11:15 am (UTC)
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Renz Sevilla replied to the discussion data not sent to LMS (sent partialy)
"Hi Elisa! Thanks for letting us know how your LMS solved the problem! If you run into this issue again after you move to your new LMS, y..."
  • over 3 years ago11/09/20 at 11:14 am (UTC)
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"Hi Manju! Thanks for letting us know protecting your media assets is important to you. While there isn't a way to prevent learners from ..."
  • over 3 years ago11/09/20 at 11:08 am (UTC)
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Renz Sevilla replied to the discussion Question Pools in Quiz
"Hey all! Thanks for letting us know that you really want to see this feature. Question Banks is planned on our road..."
  • over 3 years ago11/09/20 at 11:07 am (UTC)
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Renz Sevilla replied to the discussion Cannot upload images/videos on Rise 360
"Hi Diksha! I see you've opened up a support ticket with Hazel. Just following up to make sure you're all ..."
  • over 3 years ago11/06/20 at 4:15 pm (UTC)
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Renz Sevilla replied to the discussion Unable to upload images
"Hi Diksha! I see you've opened up a support ticket with Hazel. Just following up to make sure you're all set now wi..."
  • over 3 years ago11/06/20 at 4:13 pm (UTC)
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Renz Sevilla replied to the discussion cmi.location problem
"Hi Jan! We don't have an update yet, but thanks for reaching out and letting us know getting this fixed is important to you. We'll be su..."
  • over 3 years ago11/05/20 at 2:38 pm (UTC)
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Renz Sevilla replied to the discussion Mouseover (??)
"Hi Mirinda! No new updates on this yet! If we do make any changes that help, we'll let you know!"
  • over 3 years ago11/05/20 at 2:37 pm (UTC)
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Renz Sevilla replied to the discussion View Rise course off line
"Hi PTP! You might need a file manager app to compile the files in one folder for access. The entire folder of content must be on the dev..."
  • over 3 years ago11/05/20 at 11:26 am (UTC)
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Renz Sevilla replied to the discussion Text Disappearing
"Hi Rand, I'm sorry you're having trouble with the text. I acknowledge this has been a difficult issue to nail down. We would be ha..."
  • over 3 years ago11/02/20 at 5:31 pm (UTC)
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"Hi Tanya! No update yet, Tanya. We'll let you know if that changes!"
  • over 3 years ago11/02/20 at 11:18 am (UTC)
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"Hi again Marianna! As a follow-up to my last message, you can try setting the content to open in a new window from your ..."
  • over 3 years ago10/30/20 at 5:47 pm (UTC)
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"Hi Marianna! This issue is LMS-related. You can submit a case here and attach the zipped file for LMS upload, so we can h..."
  • over 3 years ago10/30/20 at 4:11 pm (UTC)
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Renz Sevilla replied to the discussion Labeled Graphic Size and Quality
"Hi Alex! The bug is still present, but, could we please take a look at the image file you're having trouble with? You can submit a case&..."
  • over 3 years ago10/29/20 at 3:05 pm (UTC)
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Renz Sevilla replied to the discussion Trackingdata from Rise
"Hi Miguel! When a Rise course is hosted in an LMS, learners can exit and resume with their progress intact. The course will automaticall..."
  • over 3 years ago10/29/20 at 2:56 pm (UTC)
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Renz Sevilla replied to the discussion Can Rise be purchased separately?
"Hi Charlotte! Rise.com is a separate standalone product. This is not included in the Articulate 360 subscription. Rise.com is an a..."
  • over 3 years ago10/29/20 at 2:54 pm (UTC)
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Renz Sevilla replied to the discussion Embedding Rise | Skip "Intro
"Hi Logan! The lesson links are dynamic, so lesson URLs would be different per course. You could hyperlink the URL for specific courses a..."
  • over 3 years ago10/28/20 at 3:10 pm (UTC)
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Renz Sevilla replied to the discussion LMS systems not showing as completed
"Hi Jennifer, Some LMS's won't resume properly or receive completion data unless you include an Exit Course link inside you..."
  • over 3 years ago10/28/20 at 3:09 pm (UTC)
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"Hi Yi-Pei! Storyline blocks won’t save progress/variables from lesson to lesson, so in this case, it wouldn't be a viable worka..."
  • over 3 years ago10/19/20 at 2:59 pm (UTC)
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Renz Sevilla replied to the discussion Changing Font size
"Hi Tonya! Times New Roman isn't a default font in Rise, so this may be a font that is being set by your browser as the default web ..."
  • over 3 years ago10/15/20 at 2:34 pm (UTC)
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Renz Sevilla replied to the discussion Is this a bug? Due to Chinese fonts ?
"Hi Xavier! Thanks so much for letting us know that you're affected by this issue. We've got this documented. No updates o..."
  • over 3 years ago10/15/20 at 2:16 pm (UTC)
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"Hi Xavier! Thanks so much for letting us know that you're affected by this issue. We've got this documented. No updates o..."
  • over 3 years ago10/15/20 at 2:16 pm (UTC)
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Renz Sevilla replied to the discussion RISE - accessibility features
"Hi, folks! Rise 360 isn't fully accessible yet, but we're working hard to reach our goal of meeting WCAG 2.1 guidelines. We put toge..."
  • over 3 years ago10/12/20 at 3:36 pm (UTC)
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Renz Sevilla replied to the discussion Auto play audio in Rise?
"Thanks for letting us know about this, Sandi. Media autoplay isn't on our roadmap right now, but we'll update you if that changes."
  • over 3 years ago10/06/20 at 3:59 pm (UTC)